Alice Pope's Email

Alice Pope's Email & Phone Number

Senior Vice President, Global Head of Merchant and Consumer Contact Centers @ Visa


Austin, Texas, United States


  • SVP, Global Head of Contact Centers @ Visa
  • Vice President, Head of Enterprise Complaints @ Usaa
  • Senior Vice President, Head of Contact Center and Customer Experience Officer @ First Horizon National Corporation
  • Senior Vice President and Senior Director, Customer Advocacy @ Capital One
  • Vice President of Operations and Founder @ Med Automate
  • Director Developer Division and Global Group Manager - IT Pro Customer Service @ Microsoft
  • Worldwide Technical Pubs and Communications Manager and Senior ..Business Analyst @ Johnson & Johnson
  • Lean Six-Sigma and Operations Leadership @ Eastman Kodak


  • Unc Kenan - Flagler Business School

    Master of Business Administration

    2000 - 2002
  • University of Maryland

    Bachelor of Science (Chemical Engineering)

    1990 - 1995


  •  Six-Sigma Process Excellence (DMAIC and DFSS
  •  Call Center Management
  • Cross-functional Team Leadership
  • Operations Management
  • Customer Experience Management
  • Multiple Sites
  • Risk Management
  • Associate Engagement
  • Customer Advocacy
  • Business Analysis

5 free lookups per month.
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