Alice Pope Email & Phone Number
EVP, Chief AI Transformation and Experience Officer @ DigitalGenetix
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Alice Pope Location
- Austin, TX, US
Alice Pope Work
- EVP, Chief AI Transformation and Experience Officer @ (April 2026 - Present)
- Board Member @ (November 2023 - Present)
- Board Member @ (January 2022 - Present)
- Global Vice President Customer Experience, Product and Service Operations @ (October 2021 - December 2025)
- Senior Vice President Global Operations and Customer Experience (Client Care) @ (January 2019 - January 2021)
- Director and Lead Product Manager and User Experience @ (January 2004 - December 2009)
- Vice President, Enterprise Complaints @ (January 2017 - January 2019)
- Senior Vice President, Customer Experience and Operations @ (January 2015 - January 2017)
- Venture Capital Limited Partner @ (January 2026 - Present)
- SVP, Head of Customer Advocacy @ (January 2011 - January 2016)
- Director and Lead Product Manager and User Experience @ (January 2004 - January 2009)
- Worldwide Technical Services Manager @ (January 2002 - January 2004)
- Global Vice President Customer Experience, Product and Strategy @ (January 2021 - January 2025)
- Senior Vice President, Customer Experience and Operations @ (January 2015 - December 2017)
- Product and Six Sigma and Manufucaturing and Chief of Staff @ (January 1995 - January 2002)
Alice Pope Education
- Massachusetts Institute of Technology
Applied Agentic AI for Organizational Transformation
2026-2026 - Wharton Executive Education
(Executive Leadership)
2024-2024 - The Wharton School
Certificate (Fintech Revolution: Transformative Financial Services and Strategies)
2020-2020 - Harvard Business School
Women's Leadership Forum
2019-2019 - Graduate School of Banking at LSU
Graduate School of Banking Certification (Capital One Executives)
2013-2014 - UNC Kenan-Flagler Business School
MBA
- University of Maryland
BS (Chemical Engineering)
Alice Pope Skills
- Software
- Artificial Intelligence (AI)
- People Development
- Profit & Loss Management
- Regulatory Compliance
- Information Technology
- Six-Sigma Process Excellence (DMAIC and DFSS
- Call Center Management
- Cross-functional Team Leadership
- Operations Management
- Customer Experience Management
- Multiple Sites
- Risk Management
- Associate Engagement
- Customer Advocacy
- Business Analysis
- Problem Solving
- Change Management
- Call Center
- Six Sigma
- DMAIC
- Business Process
- Leadership
- Management
- Project Portfolio Management
- Training
- Vendor Management
- Analysis
- Budgets
- CRM
- Call Centers
- Lean Manufacturing
- Process Improvement
- Program Management
- Strategy
- Team Leadership
- Customer Relationship Management (CRM)
- Business Process Improvement
- Budgeting
- Contact Center management
- Business Transformation
- Digital Strategy
- Strategic Planning
- Call Center Development
- Call Center Administration
- Financial Services
- Retail Banking
- Consumer Financing
- Consumer Services
- Customer Experience
- Six Sigma Process Excellence Dmaic and Dfss
- Call Center Management
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Project Management
- Business Strategy
- Microsoft Office
- Six Sigma Process Excellence
- Customer Relationship Management
Alice Pope Summary
- Alice Pope, based in Austin, TX, US, is currently a EVP, Chief AI Transformation and Experience Officer at DigitalGenetix. Alice Pope brings experience from previous roles at University of Maryland, VCMI, Amazon and Visa. Alice Pope holds a 2026 - 2026 Applied Agentic AI for Organizational Transformation @ Massachusetts Institute of Technology. With a robust skill set that includes Software, Artificial Intelligence (AI), People Development, Profit & Loss Management, Regulatory Compliance and more. Alice Pope has 1 emails and 1 mobile phone numbers on RocketReach.
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