Customer Success Executive @ (July 2017 - May 2020)
Vice President of Customer Success @ (June 2011 - July 2017)
Senior Director of Customer Marketing @ (February 2006 - May 2011)
Director of Client Service @ (August 2005 - February 2006)
Director of Customer Loyalty, Peoplesoft HCM @ (January 2002 - August 2005)
Manager, Customer Services @ (October 1999 - January 2002)
Account Manager @ (June 1996 - October 1999)
Senior Systems Analyst @ (March 1995 - June 1996)
Manager, HR Is @ (January 1992 - January 1995)
Database Adminsitrator @ (March 1988 - August 1992)
Senior Data and Programmer Analyst @ (December 1985 - March 1988)
Alice Harkin Education
Stevens
Master of Science (Management)
1988-1993
Iona College
Bachelor of Arts (Computer Science)
1981-1985
Alice Harkin Skills
Account Management
Account Planning
Business Development
Business Strategy
Communication
Competitive Landscape
Complex Sales
Consulting
Cross-functional Team Leadership
Customer Service
Enterprise Software
Full Cycle
Infor Enterprise Resource Planning (ERP)
Lead Qualification
Leadership
Management
Negotiation
New Business Development
New Leads
Pre-sales
Product Management
Project Management
Relationship Building
Risk Management
SaaS
Sales Operations
Sales Process
Salesforce.com
Software as a Service (SaaS)
Stakeholder Management
Strategic Planning
Strategy
Team Building
Training
Software as a Service Saas
Cross Functional Team Leadership
Pre Sales
Software as a Service
Alice Harkin Summary
Alice Harkin, based in Bradley Beach, NJ, US, is currently a Client Executive, Strategic Accounts at Cornerstone Ondemand. Alice Harkin brings experience from previous roles at Saba Software and RGP. Alice Harkin holds a 1988 - 1993 Master of Science in Management @ Stevens. With a robust skill set that includes Account Management, Account Planning, Business Development, Business Strategy, Communication and more. Alice Harkin has 2 emails and 1 mobile phone numbers on RocketReach.
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