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Alice Carrillo Location
Texas, United States
Alice Carrillo Work
Networking Officer and Team Lead @ (March 2025 - Present)
Director of Information Technology @ (December 2021 - May 2024)
Manager, Systems and Technical Customer Support @ (January 2004 - December 2021)
Alice Carrillo Education
Ohio University
Bachelor of Business Administration - BBA
Alice Carrillo Skills
Agile Methodologies
Amazon Web Services (AWS)
Analytical Skills
Analytics
Artificial Intelligence (AI)
Asset Management
Automation
Budget Forecasting
Business Analysis
Business Continuity Planning
Business Engagement
Capacity Planning
Change Control
Cloud Computing
Cloud Migration
Cloud Security
Coaching
Compliance Management
Critical Thinking
Cross-functional Team Leadership
Customer Engagement
Customer Insight
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Cybersecurity
Data Analytics
Data Governance
DevOps
Digital Transformation
Disaster Recovery
Enterprise Architecture
Enterprise Risk Management
Escalations Management
IT & Business Strategy Alignment
IT Cost Optimization
IT Governance
IT Infrastructure Management
IT Operations
IT Service Management
IT Strategy
ITIL Certified
ITIL Process
Implementation Experience
Incident Management
Information Security
Information Technology
Information Technology Infrastructure
Insurance
Interpersonal Skills
Key Performance Indicators
Leadership
Lean Six Sigma
Microsoft Azure
Mobile Application Development
Network Security
Operations Management
People Development
People Management
Performance Improvement
Performance Management
Performance Metrics
Problem Management
Problem Solving
Process Improvement
Project Management
Property & Casualty Insurance
Release Management
Resource Management
Risk Management
Root Cause
Service Delivery
Service Desk
Service-Level Agreements (SLA)
ServiceNow
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Strategic Leadership
Strategic Planning
Strategic Vision
System Implementations
Systems Integration
Team Building
Team Leadership
Team Management
Technical Leadership
Technology Change Management
Technology Roadmapping
User Experience (UX)
Vendor Management
Virtualization
Zscaler Zero Trust Exchange
Alice Carrillo Summary
Alice Carrillo, based in Texas, United States, is currently a Networking Officer and Team Lead at Accountability and Hopeful Fridays. Alice Carrillo brings experience from previous roles at Liberty Mutual Insurance. Alice Carrillo holds a Bachelor of Business Administration - BBA @ Ohio University. With a robust skill set that includes Agile Methodologies, Amazon Web Services (AWS), Analytical Skills, Analytics, Artificial Intelligence (AI) and more. Alice Carrillo has 1 mobile phone numbers on RocketReach.
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