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Ali Yücel Location
Ankara, Türkiye
Ali Yücel Work
Support Team Operations Manager @ (January 2025 - Present)
Support Manager @ (March 2023 - January 2025)
Technical Support Team Lead @ (December 2020 - October 2023)
Technical Support Specialist @ (March 2020 - December 2020)
Personal Tutor @ (July 2018 - March 2020)
Ali Yücel Education
Hacettepe University
Bachelor of Arts - BA (English Linguistics)
2015-2019
Ali Yücel Skills
Customer Experience
SaaS Support
Team Management
Operations Management
Customer Support
Teamwork
Soft Skills
Phone, Forum & Email Technical Support
Software Troubleshooting & Problem Solving
Reporting & Analysis
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Search Engine Optimization (SEO)
Human Resources (HR)
Translation
Staff Training and Development
User Experience (UX)
Google Analytics
HTML
CSS
Teaching
Team Leadership
Communication
General Data Protection Regulation (GDPR)
Customer Service Representatives
Creative Thinking
Multi-tasking
Ali Yücel Summary
Ali Yücel, based in Ankara, Türkiye, is currently a Support Team Operations Manager at Jotform. Ali Yücel brings experience from previous roles at Jotform, JotForm and Wall Street English. Ali Yücel holds a 2015 - 2019 Bachelor of Arts - BA in English Linguistics @ Hacettepe University. With a robust skill set that includes Customer Experience, SaaS Support, Team Management, Operations Management, Customer Support and more. Ali Yücel has 2 emails and 1 mobile phone numbers on RocketReach.
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