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Ali Aydin Location
Istanbul, Turkey
Ali Aydin Work
2024 -now Jira Administrator @
2020 -2024 Support Manager and Jira Administrator @
2017 -2019 Technical Support Teamlead and Jira Administrator @
2014 -2017 Vodafone Türkiye IT Contact Center Technologies Manager @
2006 -2014 Call Center Technologies Expert @
1998 -2006 Call Center Technologies Teamleader and Unit Manager @ Telsim
Ali Aydin Education
Anadolu University
Associate's degree (Public Relations and Promotion)
2018-2021
Ali Aydin Skills
Call Centers
Avaya Communication Manager
Workforce Management
Software Development
Integration
VoIP
Mobile Devices
Contact Centers
Customer Experience
SIP
Team Management
TCP/IP
Project Management
Team Leadership
Business Analysis
CRM
Call Center Development
Requirements Analysis
Customer Satisfaction
Project Planning
Unified Communications
Telephony
ACD
Telecommunications
IP
SIP Trunking
IP PBX
Management
• Nortel Symposium Call Center
Call Center
Avaya
CTI
IVR
Nortel Symposium Call Center
Session Initiation Protocol Sip
Session Initiation Protocol
Ali Aydin Summary
Ali Aydin, based in Istanbul, Turkey, is currently a Jira Administrator at Tarım Kredi Teknoloji. Ali Aydin brings experience from previous roles at CCR, Vodafone Turkey and Vodafone. Ali Aydin holds a 2018 - 2021 Associate's degree in Public Relations and Promotion @ Anadolu University. With a robust skill set that includes Call Centers, Avaya Communication Manager, Workforce Management, Software Development, Integration and more. Ali Aydin has 2 emails on RocketReach.
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