2020 -2021 Interim VP and National Director, Member Experience @
2019 -2020 Regional Manager, Member Experience @
2018 -2019 Manager, Complaints and Grievances @
2013 -2018 Customer Care Manager @
2012 -2013 Office Of The President @
2011 -2012 Key Account Sales Executive @
2010 -2011 Customer Care Research Specalist @
2009 -2010 Customer Contact Advisor @
Alfredo Andrade Education
University of Phoenix
Alfredo Andrade Skills
New Product Implementations
Network Development
Contract Negotiation
Sales Operations
Contact Center Operations
pace
IDD
Grant Monitoring
Medicaid
Medicare
Long-term Care
DSNP
Turnaround Experience
Project Management
IVR
Compliance Regulations
Grievances
Complaint Investigations
VIP management
Strategic Planning
Organizational Structure
Quality Management
Contact Centers
Fraud Analysis
People Management
Process Improvement
Customer Satisfaction
Team Leadership
Leadership Development
Business Development
Team Management
Department Management
Staff Development
Recruiting
International Shipping
Customs Regulations
Shipping
Management
International Logistics
Operations Management
Training
Freight Forwarding
Customer Service
Human Resources
Logistics
Inventory Management
Alfredo Andrade Summary
Alfredo Andrade, based in Phoenix, AZ, US, is currently a Senior Vice President, Client Operations at SendaRide. Alfredo Andrade brings experience from previous roles at SendaRide, Ride Health and ModivCare, formerly LogistiCare. Alfredo Andrade holds a University of Phoenix. With a robust skill set that includes New Product Implementations, Network Development, Contract Negotiation, Sales Operations, Contact Center Operations and more. Alfredo Andrade has 3 emails and 11 mobile phone numbers on RocketReach.
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