Vice President, Operations @ (May 2023 - January 2025)
VP, Head of Ride Operations @ (December 2021 - May 2023)
Interim VP and National Director, Member Experience @ (November 2020 - December 2021)
Regional Manager, Member Experience @ (April 2019 - November 2020)
Manager, Complaints and Grievances @ (June 2018 - March 2019)
Customer Care Manager @ (November 2013 - June 2018)
Office Of The President @ (November 2012 - October 2013)
Key Account Sales Executive @ (October 2011 - October 2012)
Customer Care Research Specalist @ (November 2010 - September 2011)
Customer Contact Advisor @ (June 2009 - October 2010)
VP, Operations @ (May 2023 - January 2025)
Alfredo Andrade Education
University of Phoenix
Bachelor of Business Administration - BBA (Business Administration and Management, General)
Alfredo Andrade Skills
New Product Implementations
Network Development
Contract Negotiation
Sales Operations
Contact Center Operations
pace
IDD
Grant Monitoring
Medicaid
Medicare
Long-term Care
DSNP
Turnaround Experience
Project Management
IVR
Compliance Regulations
Grievances
Complaint Investigations
VIP management
Strategic Planning
Organizational Structure
Quality Management
Contact Centers
Fraud Analysis
People Management
Process Improvement
Customer Satisfaction
Team Leadership
Leadership Development
Business Development
Team Management
Department Management
Staff Development
Recruiting
International Shipping
Customs Regulations
Shipping
Management
International Logistics
Operations Management
Training
Freight Forwarding
Customer Service
Human Resources
Logistics
Inventory Management
Alfredo Andrade Summary
Alfredo Andrade, based in Phoenix, AZ, US, is currently a Senior Vice President, Client Operations at SendaRide. Alfredo Andrade brings experience from previous roles at SendaRide, Ride Health and ModivCare, formerly LogistiCare. Alfredo Andrade holds a Bachelor of Business Administration - BBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes New Product Implementations, Network Development, Contract Negotiation, Sales Operations, Contact Center Operations and more. Alfredo Andrade has 4 emails and 11 mobile phone numbers on RocketReach.
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