Senior Information Security Engineer @ (July 2020 - June 2026)
Security and Compliance Lead, Video API (Software Engineer III) @ (March 2019 - July 2020)
Global Telco and Service Manager - CCaaS @ (August 2018 - March 2019)
Service Improvement Manager - CCaaS @ (February 2016 - August 2018)
Telephony and Networks Consultant and Professional Services - CCaaS @ (April 2014 - February 2016)
Tech User Rep Specialist @ (August 2013 - April 2014)
IT Support Specialist - Intermediate @ PRN Physician Recommended Nutriceuticals (May 2012 - May 2013)
IT Support Specialist II @ (September 2010 - May 2012)
Level 3 Support Specialist @ (June 2010 - September 2010)
Dangerous Goods Specialist @ (March 2005 - July 2010)
Alfred Brooks Education
SUNY Orange
A.A.S. CIT Networking (Cyber Security)
2007-2010
Alfred Brooks Skills
AI Security
Amazon Web Services (AWS)
Application Programming Interfaces (API)
Atlassian Suite
Audit Management
Broadband
Carrier Relationships
Change Management
Cisco Technologies
Cloud Computing
Cloud Migration
Cloud Security
Computer Hardware
Contact Center Design
Continuous Integration and Continuous Delivery (CI/CD)
Cross-functional Team Leadership
Customer Retention
Customer Service
Cybersecurity
Data Analysis
Data Governance
Databases
Escalations Management
Fraud Analysis
GitHub
Google Apps
Google Workspace
Hazardous Materials
IT Management
IT Operations
Incident Management
Info Sec
Information Security
Information Security Governance
Linux
Mobile Device Management
Network Administration
Network Troubleshooting
Networking
Privileged Access Management
Problem Management
Quality Analysis
Regulatory Compliance
Reporting
Risk Assessment
Root Cause Analysis
SOC 2
Security Implementation
Security Research
Service Delivery
Service Improvement
Session Initiation Protocol (SIP)
Software as a Service (SaaS)
Solution Architecture
Strategising
System Administration
Technical Documentation
Technical Support
Technical Training
Telecommunications
Threat Modeling
Troubleshooting
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Unified Communications
VPN
Vendor Management
Video Conferencing
Virtualization
VoIP
Vulnerability Management
WebRTC
Windows Server
Wireless Networking
Alfred Brooks Summary
Alfred Brooks, based in Austin, TX, US, is currently a Staff Engineer, Strategic Security Programs at Vonage. Alfred Brooks brings experience from previous roles at Vonage. Alfred Brooks holds a 2007 - 2010 A.A.S. CIT Networking in Cyber Security @ SUNY Orange. With a robust skill set that includes AI Security, Amazon Web Services (AWS), Application Programming Interfaces (API), Atlassian Suite, Audit Management and more. Alfred Brooks has 4 emails and 1 mobile phone numbers on RocketReach.
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