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Alfonso Simon Location
Illinois, United States
Alfonso Simon Work
Director Technical Support Services @ (January 2024 - Present)
Director Technical Support @ (July 2021 - February 2026)
Senior Manager, Customer Support @ (February 2019 - July 2021)
Senior Manager, Customer Support @ (June 2011 - February 2019)
Customer Support Director - Major Accounts @ (July 2005 - June 2011)
Manager, Major Accounts @ (November 2004 - June 2005)
Manager, Installation Services @ (April 2003 - October 2004)
Manager, Customer Service and Support (Tier 2) @ (March 2001 - March 2003)
National Service Manager @ The Infortext Group (March 1996 - March 2001)
Product Support Specialist @ ISI Incorporated (December 1991 - February 1996)
Customer Service @ Leasametric / Data Preference (January 1988 - January 1991)
Alfonso Simon Education
DeVry University
Bachelor Of Science (Electrical Engineering, Electronics Engineering, Electronics)
1985-1988
Alfonso Simon Skills
Account Management
CRM
Call Centers
Cloud Computing
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Direct Sales
Document Management
Enterprise Software
Integration
Leadership
Management
Networking
Pre-sales
Product Development
Product Management
Professional Services
Program Management
Project Management
SaaS
Selling
Servers
Solution Selling
Team Leadership
Technical Support
Training
Vendor Management
Pre Sales
Customer Relationship Management Crm
Microsoft Excel
Cross Functional Team Leadership
Strategy
Customer Relationship Management
Alfonso Simon Summary
Alfonso Simon, based in Illinois, United States, is currently a Director Technical Support Services at Tungsten Automation. Alfonso Simon brings experience from previous roles at Kofax, Nuance Communications and Equitrac. Alfonso Simon holds a 1985 - 1988 Bachelor Of Science in Electrical Engineering, Electronics Engineering, Electronics @ DeVry University. With a robust skill set that includes Account Management, CRM, Call Centers, Cloud Computing, Cross-functional Team Leadership and more. Alfonso Simon has 1 emails and 3 mobile phone numbers on RocketReach.
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