Patient Liaison Supervisor I Contact Center Operations Leader @ (January 2021 - May 2026)
Senior Office Coordinator @ (August 2015 - January 2021)
Office Coordinator @ (August 2010 - August 2015)
Mortgage Loan Officer @ (August 2020 - June 2025)
Mortgage Loan Officer @ (May 2020 - August 2020)
Alexys Lanza Education
North Paulding High School
College Prep
2007-2011
Alexys Lanza Skills
Leadership
Customer Service
Time Management
Skilled Multi-tasker
Multi-line Phone
Marketing
Communication
Customer Satisfaction
Community Outreach
Microsoft Office
Team Management
Microsoft Outlook
Organization Skills
Office Administration
Real Estate
Problem Solving
Teamwork
Team Leadership
Team Building
Employee Training
Loans
Mortgage Lending
U.S. Federal Housing Authority (FHA)
U.S. Department of Agriculture (USDA)
Loan Officers
Refinance
Purchasing
Conventional Financing
U.S. VA Loans
Reverse Mortgages
Mortgage
Residential Mortgages
Call center analytics
Contact Center Management
Contact center operations leader
Data-driven Decision Making
KPI & Performance Management
Microsoft Power BI
Operations Management
Operations Process Improvement
Patient Access & Scheduling Operations
Service Level Management
Workflow Optimization
Workforce Management & Capacity planning
Alexys Lanza Summary
Alexys Lanza, based in United States, is currently a Loan Officer Assistant NMLS #1956272 at Veterans Lending Group. Alexys Lanza brings experience from previous roles at Upstream Rehabilitation and ALCOVA Mortgage. Alexys Lanza holds a 2007 - 2011 College Prep @ North Paulding High School. With a robust skill set that includes Leadership, Customer Service, Time Management, Skilled Multi-tasker, Multi-line Phone and more. Alexys Lanza has 2 emails and 1 mobile phone numbers on RocketReach.
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