2020 -
now Freelance Customer Success and Customer Support Consultant @ Freelance
2020 -
2025 Founder @
2024 -
2025 Customer Success Manager @
2022 -
2023 Customer Success Manager @
2020 -
2022 Customer Success Consultant @
2017 -
2019 Head of Customer Support and Retention @
2015 -
2017 Head of Customer Success @
2014 -
2015 Customer Success Manager @
2009 -
2014 Co Founder @
2012 -
2014 EMEA Business Projects Coordinator @
2010 -
2012 ERP Key User @
2008 -
2009 SAP HR Consulting @
2007 -
2008 SAP WM Analyst @
Alexia Coppens Education
Ghent University 2025
-
2026
Vlerick Business School
The People Manager
2015
-
2015
Antwerp Management School
Master, Human Resources (Human Resources)
2006
-
2007
Ghent University
Master, Economic Science (Economic Science)
2001
-
2006
Sint-Jan Berchmanscollege
ASO, Economie - Wiskunde (Economie - Wiskunde)
1995
-
2001
Alexia Coppens Skills
Onboarding
HRIS
Training
Customer Service Management
Customer Service
Teamwork
Retail
Analysis
CRM
FMCG
Management
Business Process Improvement
Supply Chain
Supply Chain Management
Process Improvement
Engels
Customer Satisfaction
Team Management
Frans
Business Strategy
Alexia Coppens Summary
Alexia Coppens, based in Ghent, BE, is currently a Leerkracht economie at EDUGO De Toren. Alexia Coppens brings experience from previous roles at OHNE bvba, Freelance, OHNE Coop and Vectera. Alexia Coppens holds a 2025 - 2026 Ghent University. With a robust skill set that includes Onboarding, HRIS, Training, Customer Service Management, Customer Service and more. Alexia Coppens has 2 emails and 1 mobile phone numbers on RocketReach.
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