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Alexandre Tournut Work
2020 -now Director of Customer Service @
2019 -2020 Head of Customer Service - Farfetch Platform Solutions @
2017 -2019 Worldwide Client Service Manager @
2017 -2017 Head of Customer Service , Black and White @
2016 -2016 Head of Customer Service Eu and US @
2013 -2015 US Customer Service Manager @
2010 -2013 Customer Service Manager @
2010 -2010 Retailer Service Coordinator @
2006 -2010 Deputy Performance Coach @
Alexandre Tournut Education
Université de Haute Alsace
Master of Arts (Business)
2000-2006
Wilfrid Laurier University 2002-2003
Alexandre Tournut Skills
Customer Service
Retail
Call Centers
Customer Satisfaction
Customer Experience
Management
Team Management
Marketing
Merchandising
Recruiting
Team Leadership
CRM
Customer Retention
Account Management
Performance Management
Fashion
Social Media
PowerPoint
Microsoft Word
Project Management
Marketing Strategy
Public Speaking
Alexandre Tournut Summary
Alexandre Tournut, is currently a Director of Customer Service at Alo Yoga. Alexandre Tournut brings experience from previous roles at Farfetch and Saint Laurent. Alexandre Tournut holds a 2000 - 2006 Master of Arts in Business @ Université de Haute Alsace. With a robust skill set that includes Customer Service, Retail, Call Centers, Customer Satisfaction, Customer Experience and more. Alexandre Tournut has 1 emails on RocketReach.
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