Alexandre Souza Email
Planning Manager, Forecast, Control Desk @ TMKT
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Alexandre Souza Location
- State of São Paulo, Brazil
Alexandre Souza Work
- Planning Manager, Forecast, Control Desk @ (October 2025 - Present)
- Planning Manager, WFM, Forecast, Control Desk @ (October 2023 - August 2025)
- Gerente de Projetos e Planejamento Operacional and Financeiro @ (May 2017 - July 2023)
- Planejamento @ (February 2015 - May 2017)
- Senior Planner @ (January 2014 - January 2015)
- Gestor de Planejamento @ (August 2012 - October 2013)
- Coordenador de Planejamento e Tráfego @ (October 2009 - September 2012)
- Gerente de Planejamento e Tráfego @ (October 2008 - August 2009)
Alexandre Souza Education
- Universidade Anhembi Morumbi
Pos (Business Intelligence e Analytics)
2019-2020 - Universidade Anhembi Morumbi
Pós Graduação (Gestão de Projetos e Portifólio (PPM))
2018-2019 - Universidade Metodista de São Paulo
(CURSO SUPERIOR DE TECNOLOGIA EM GESTÃO DE RECURSOS HUMANOS)
2009-2012 - Uninove - Universidade Nove de Julho
(Siatemas de Informacao)
2001-2003
Alexandre Souza Skills
- Planning
- Call Center
- ITIL
- Operating Systems
- Microsoft PowerPoint
- DOS
- Avaya
- Telecommunications
- Team Leadership
- Workforce Management
- Microsoft Office
- Centros De Contato
- Contact Centers
- Microsoft Excel
- Tecnologias Avaya
- Microsoft Project
- Planejamento empresarial
- Centrais De Atendimento
- Indicadores Chave De Desempenho
- Business Strategy
- Sistemas operacionais
- Outsourcing
- Key Performance Indicators
- COM
- PMI
- Negotiation
- Scrum
- Atendimento ao Cliente
- ERP
Alexandre Souza Summary
- Alexandre Souza, based in State of São Paulo, Brazil, is currently a Planning Manager, Forecast, Control Desk at TMKT. Alexandre Souza brings experience from previous roles at Intervalor, Indigosoft, Vikstar Contact Center and SKY Brasil. Alexandre Souza holds a 2019 - 2020 Pos in Business Intelligence e Analytics @ Universidade Anhembi Morumbi. With a robust skill set that includes Planning, Call Center, ITIL, Operating Systems, Microsoft PowerPoint and more. Alexandre Souza has 1 emails on RocketReach.
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