Alexandre Jaidi Email
VP of Customer Experience | Management de transition @ Wecasa
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Alexandre Jaidi Location
- Paris, FR
Alexandre Jaidi Work
- VP of Customer Experience | Management de transition @ (May 2026 - Present)
- Freelance Consultant – Customer Service and Support Operations @ (April 2023 - Present)
- Head of Customer Service, France and Spain @ (September 2024 - January 2026)
- Customer Success Expert @ (January 2024 - September 2024)
- Customer Success Manager @ (April 2023 - April 2024)
- Customer Service Expert @ (November 2023 - December 2023)
- Customer Service Expert @ (September 2023 - December 2023)
- Responsable Service client @ FretLink (October 2016 - May 2018)
- Manager Service client @ (February 2016 - September 2016)
- Head of Customer Success and B2B @ (May 2020 - November 2023)
- Head of Customer Service @ (October 2019 - April 2020)
- Responsable du département Réseaux sociaux @ (July 2015 - September 2015)
- Head of Customer Success @ (May 2018 - August 2019)
- Head of Customer Service @ (October 2016 - May 2018)
- Projet de création d'entreprise @ My Own Company (September 2014 - May 2015)
- Chargé de clientèle @ (November 2010 - April 2014)
- Customer Service Manager @ (February 2016 - September 2016)
- Head of Social Media Department @ (July 2015 - September 2015)
- Head of Customer Experience – Management de transition @ (May 2026 - Present)
- Business creation project @ My Own Company (September 2014 - May 2015)
- Customer Service Representative @ (November 2010 - April 2014)
- Journalist @ (April 2009 - December 2009)
Alexandre Jaidi Education
- UVSQ Université de Versailles Saint-Quentin-en-Yvelines
Master 2 Management, Relation client, Digital et Qualité (Relation client, Digital et Qualité)
2021-2022 - ISCPA - Institut Supérieur des Médias
Licence de journalisme (Journalisme)
2006-2009 - Lycée Richelieu
Baccalauréat littéraire
2005
Alexandre Jaidi Summary
- Alexandre Jaidi, based in Paris, FR, is currently a VP of Customer Experience | Management de transition at Wecasa. Alexandre Jaidi brings experience from previous roles at L'Atelier de la Relation Client, BlaBlaCar, l'Etudiant and Customerz. Alexandre Jaidi holds a 2021 - 2022 Master 2 Management, Relation client, Digital et Qualité in Relation client, Digital et Qualité @ UVSQ Université de Versailles Saint-Quentin-en-Yvelines.
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