Alexandre Faustino Email
Center of Excellence Lead | Dynamics 365 Customer Engagement @ Sogeti
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Alexandre Faustino Location
- Stockholm, SE
Alexandre Faustino Work
- Center of Excellence Lead | Dynamics 365 Customer Engagement @ (September 2019 - Present)
- CRM Lead, Center of Excellence - Digital Customer Experience @ (June 2018 - September 2019)
- Nordic CRM Operations Leader, Business Development @ (May 2011 - May 2018)
- Manager @ (November 2007 - May 2011)
- Senior Consultant, CRM @ Condevor Ab (November 2006 - November 2007)
- Chief Information Officer and Co-Owner @ Call in One (June 2005 - October 2006)
- Sales Manager, Customer Unit Vodafone Portugal @ (April 2004 - April 2005)
- Business Developer, Professional Services @ (May 2002 - April 2004)
- Project Manager, Mobility Solutions @ (December 2001 - May 2002)
- Support Manager, Operations and Services @ (September 2000 - December 2001)
- Project Manager, Customer Services @ (November 1997 - August 2000)
- Junior Engineer, Field Support Centre GSM @ (March 1997 - November 1997)
- Technical Administrator, Field Support Centre GSM @ (March 1994 - March 1997)
- Data Specialist @ Telefonproduktion I Skandinavien (January 1993 - December 1993)
- Salesman @ (January 1989 - December 1990)
Alexandre Faustino Education
- American Flyers College
(Aviation)
1991-1992 -
(Economics)
1987-1990
Alexandre Faustino Skills
- Account Management
- Agila metoder
- Automatisering av marknadsföring
- Business Analysis
- Business Development
- Business Planning
- Business Process
- Business Process Improvement
- Business Reporting
- Business Strategy
- Business Transformation
- CRM
- Change Management
- Client Development
- Consulting
- Contact Centers
- Crystal Reports
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Digital Marketing
- Digital Transformation
- Enterprise Software
- GDPR
- IT-ledning
- IT-strategi
- Integration
- InterAction CRM
- Kontaktcenter
- Kundens röst
- Management
- Marketing
- Mobile Devices
- Omnichannel
- Pipeline Management
- Pre-sales
- Program Management
- Project Management
- Sales
- Sales Management
- Segmentering
- Stakeholder Management
- Telecommunications
- VoIP
Alexandre Faustino Summary
- Alexandre Faustino, based in Stockholm, SE, is currently a Center of Excellence Lead | Dynamics 365 Customer Engagement at Sogeti. Alexandre Faustino brings experience from previous roles at Capgemini, Ey, Avanade and Condevor Ab. Alexandre Faustino holds a 1991 - 1992 American Flyers College. With a robust skill set that includes Account Management, Agila metoder, Automatisering av marknadsföring, Business Analysis, Business Development and more. Alexandre Faustino has 3 emails on RocketReach.
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