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Alexandre Carmo Location
State of São Paulo, Brazil
Alexandre Carmo Work
Analista de Suporte II @ (August 2014 - Present)
Support Analyst @ (January 2012 - February 2013)
Analista de Suporte VIP @ (December 2011 - April 2012)
End User Support Analyst @ BR Distribuidora (Accenture) (July 2011 - August 2011)
Operador de Centro de Suporte @ (October 2010 - December 2010)
Support Analyst @ (May 2006 - May 2009)
On-Site Support Services @ (January 2002 - January 2005)
Alexandre Carmo Education
Universidade Federal do Paraná
1 (Análise e Desenvolvimento de Sistemas)
2011-2017
Universidade Federal do Paraná
Alexandre Carmo Skills
Hardware
ITIL
Microsoft SQL Server
Incident Management
Suporte técnico
DOS
Servidor Windows
ERP (Planejamento de recursos empresariais)
Oracle
Microsoft Office
IT Service Management
Service Desk
Troubleshooting
Gerenciamento de serviços de TI
PMI
SQL
Gestão de incidentes
Sistemas operacionais
Technical Support
Balcão de atendimento
COBIT
Linux
Solução de problemas técnicos
Suporte para Help Desk
PostgreSQL
Erp Planejamento De Recursos Empresariais
ERP
Alexandre Carmo Summary
Alexandre Carmo, based in State of São Paulo, Brazil, is currently a Analista de Suporte II at Stefanini. Alexandre Carmo brings experience from previous roles at Hewlett-Packard, Renault, BR Distribuidora (Accenture) and Intralot. Alexandre Carmo holds a 2011 - 2017 1 in Análise e Desenvolvimento de Sistemas @ Universidade Federal do Paraná. With a robust skill set that includes Hardware, ITIL, Microsoft SQL Server, Incident Management, Suporte técnico and more. Alexandre Carmo has 2 emails on RocketReach.
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