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Alexandra S. Location
Parañaque, NCR, PH
Alexandra S. Work
Customer Service Specialist @ (April 2021 - Present)
Inbound Customer Service Representative @ (April 2021 - May 2023)
Inbound Customer Service Representative @ EcommerceCore (May 2023 - May 2023)
Alexandra S. Education
Olivarez College - Parañaque
Mass Communication (Journalism)
Alexandra S. Skills
Active Listening
Analytical Skills
Attention to Detail
Business Strategy
Cancellations
Client Services
Commerce
Communication
Constructive Feedback
Contact Centers
Customer Contact
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Collection
Data Entry
Data Integrity
Databases
E-Commerce
Easily Adaptable
English
Fault Finding
Google Sheets
Inbound Sales
Interpersonal Skills
Laptops
Online Support
Oracle Database
Order Processing
Phone Etiquette
Problem Solving
Product Knowledge
Quality Assurance
Resolving Issues
Sales Processes
Shopify
Skilled Multi-tasker
Soft Skills
Team Building
Team Leadership
Team Spirit
Teamwork
Technical Support
Training
Troubleshooting
Workload Prioritization
Written Communication
Zendesk
coreCRM
Alexandra S. Summary
Alexandra S., based in Parañaque, NCR, PH, is currently a Customer Service Specialist at CommerceCore. Alexandra S. brings experience from previous roles at CommerceCore and EcommerceCore. Alexandra S. holds a Mass Communication in Journalism @ Olivarez College - Parañaque. With a robust skill set that includes Active Listening, Analytical Skills, Attention to Detail, Business Strategy, Cancellations and more.
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