Alexandra Jackson Email & Phone Number
Director, Enterprise Change Management and ITSM Support @ BMO
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Alexandra Jackson Location
- Burlington, ON, CA
Alexandra Jackson Work
- 2021 -now Director, Enterprise Change Management and ITSM Support @
- 2017 -2021 Director - Change, Release and Asset Management @
- 2014 -2016 Manager, IT Governance - Change, Configuration and Service Catalog Management @
- 2014 -2014 Manager, IT Governance - Incident, Problem and Event Management @
- 2012 -2014 Manager, Change Management @
- 2007 -2012 Manager, Change and Release Management @
Alexandra Jackson Education
- Global Knowledge
Coach Coach Coach (Active Leadership)
2015-2015 - Global Knowledge
ITIL Expert (ITIL Expert)
2012-2015 - Global Knowledge
The Power of Influence in the Workplace (IT Leadership)
2015-2015 - CTE
COBIT 5 (Information Technology)
2014-2014 - Global Knowledge
ITIL Expert - Managing Across the Lifecycle (Information Technology)
2014-2014 - Global Knowledge
Active Leadership (Leadership)
2014-2014 - Global Knowledge
ITIL Intermediate V3 Service Offerings and Agreements (Information Technology)
2013-2013 - Global Knowledge
ITIL Intermediate V3 Release Control and Validation (Information Technology)
2013-2013 - Global Knowledge
ITIL Intermediate V3 Operational Support and Analysis (Informtaion Technology)
2013-2013 - Global Knowledge
ITIL Intermediate V3 Planning, Protection and Optimization (Information Technology)
2012-2012 - LEARNING TREE
ITIL Foundations Certification V3 (Information Technology)
2011-2011 - LEARNING TREE
ITIL Practitioner for Service Desk, Incident & Problem Management (Service Desk, Incident and Problem)
2009-2009 - LEARNING TREE
ITIL Practitioner for Change, Configuration & Release Management (Change, Configuration and Release)
2008-2008 - NEXIENT
ITIL Foundations Certification, Quintegrator (ITIL)
2007-2007 - ERNST&YOUNG
Project Management, Navigator (Project Management)
1993-1993 - Universidade Técnica de Lisboa
(Business Administration)
1987-1992
Alexandra Jackson Skills
- Event Planning
- Project Management
- Public Relations
- Change Management
- Process Improvement
- Metrics Reporting
- ITIL Certified
- Release Management
- SDLC
- KPI implementation
- Data Center
- ITIL
- Incident Management
- Business Analysis
- Vendor Management
- Performance Metrics
- Process Flow Documentation
- IT Operations
- ITIL Process Implementation
- Project Planning
- Governance
- Business Process Improvement
- Management
- Software Development Life Cycle Sdlc
- Process Engineering
- Service Delivery
- Integration
- IT Management
- IT Service Management
Alexandra Jackson Summary
- Alexandra Jackson, based in Burlington, ON, CA, is currently a Director, Enterprise Change Management and ITSM Support at BMO Financial Group. Alexandra Jackson brings experience from previous roles at Finastra and eHealth Ontario. Alexandra Jackson holds a 2015 - 2015 Coach Coach Coach in Active Leadership @ Global Knowledge. With a robust skill set that includes Event Planning, Project Management, Public Relations, Change Management, Process Improvement and more. Alexandra Jackson has 1 emails on RocketReach.
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