Alexander Hocking Email & Phone Number
Service Architect @ University of Warwick
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Alexander Hocking Location
- England, United Kingdom
Alexander Hocking Work
- 2026 -now Service Architect @
- 2021 -2026 Senior ITSM Consultant @
- 2020 -2021 Information Technology Service Management Consultant @
- 2019 -2021 itSMF Regional Chair @
- 2020 -2020 ITSM Consultant - Stream Lead - SACM @
- 2019 -2020 Customer Excellence Manager @
- 2017 -2019 Professional Services Manager @
- 2012 -2017 Senior ITSM Consultant @
- 2011 -2012 ITSM Consultant and Product Trainer @
- 2007 -2010 Trainer and Consultant @
- 2007 -2010 Trainer and Consultant @
- 2005 -2007 Trainer and consultant and developer @ Talk Group
- 1990 -1991 Exchange Student @
Alexander Hocking Education
- Keele University
PGCE (Geography + IT)
1996-1997 - The University of Wolverhampton
BA Hons (Geog + American Studies)
1989-1992
Alexander Hocking Skills
- IT Strategy
- ITIL Certified
- Consulting
- Release Management
- CMDB
- Active Directory
- Data Center
- Service Desk
- ITIL
- Configuration Management
- Incident Management
- Crystal Reports
- Telecommunications
- Business Analysis
- ISO 20000
- Management Consulting
- Mystery Shopping
- IT Operations
- Frying
- Business Process
- Change Management
- Disaster Recovery
- Sla
- Service Management
- PRINCE2
- Governance
- Management
- Outsourcing
- Scalable Web Applications
- ITIL v3 Foundations Certified
- Service Improvement
- Service Level Agreements Sla
- Service Delivery
- Process Management
- Problem Management
- Solution Architecture
- IT Management
- Project Delivery
- IT Service Management
- Service Level Agreements
Alexander Hocking Summary
- Alexander Hocking, based in England, United Kingdom, is currently a Service Architect at University of Warwick. Alexander Hocking brings experience from previous roles at CGI, Imperial College London, itSMF UK and CloudStratex. Alexander Hocking holds a 1996 - 1997 PGCE in Geography + IT @ Keele University. With a robust skill set that includes IT Strategy, ITIL Certified, Consulting, Release Management, CMDB and more. Alexander Hocking has 3 emails and 1 mobile phone numbers on RocketReach.
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