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Alexander Hocking Location
England, United Kingdom
Alexander Hocking Work
Service Architect @ (January 2026 - Present)
Senior ITSM Consultant @ (August 2021 - January 2026)
Information Technology Service Management Consultant @ (November 2020 - April 2021)
itSMF Regional Chair @ (March 2019 - January 2021)
ITSM Consultant - Stream Lead - SACM @ (September 2020 - November 2020)
Customer Excellence Manager @ (April 2019 - September 2020)
Professional Services Manager @ (September 2017 - April 2019)
Senior ITSM Consultant @ (June 2012 - September 2017)
ITSM Consultant and Product Trainer @ (January 2011 - June 2012)
Trainer and Consultant @ (July 2007 - December 2010)
Trainer and Consultant @ (January 2007 - December 2010)
Trainer and consultant and developer @ Talk Group (January 2005 - June 2007)
Exchange Student @ (September 1990 - February 1991)
Alexander Hocking Education
Keele University
PGCE (Geography + IT)
1996-1997
The University of Wolverhampton
BA Hons (Geog + American Studies)
1989-1992
Alexander Hocking Skills
IT Strategy
ITIL Certified
Consulting
Release Management
CMDB
Active Directory
Data Center
Service Desk
ITIL
Configuration Management
Incident Management
Crystal Reports
Telecommunications
Business Analysis
ISO 20000
Management Consulting
Mystery Shopping
IT Operations
Frying
Business Process
Change Management
Disaster Recovery
Sla
Service Management
PRINCE2
Governance
Management
Outsourcing
Scalable Web Applications
ITIL v3 Foundations Certified
Service Improvement
Service Level Agreements Sla
Service Delivery
Process Management
Problem Management
Solution Architecture
IT Management
Project Delivery
IT Service Management
Service Level Agreements
Alexander Hocking Summary
Alexander Hocking, based in England, United Kingdom, is currently a Service Architect at University of Warwick. Alexander Hocking brings experience from previous roles at CGI, Imperial College London, itSMF UK and CloudStratex. Alexander Hocking holds a 1996 - 1997 PGCE in Geography + IT @ Keele University. With a robust skill set that includes IT Strategy, ITIL Certified, Consulting, Release Management, CMDB and more. Alexander Hocking has 3 emails and 1 mobile phone numbers on RocketReach.
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