Alexander Brown Location
New York, NY, US
Alexander Brown Work
- 2020 - now Senior Vice President, Strategy, Engagement @ Summer Friday
- 2012 - 2020 Vice President of Engagement @ DRUM Agency
- 2011 - 2012 Call Center Manager and Strategist - (Call Routing, Staffing and Scheduling, Quality Assurance, Care) @ LifeStation
- 2005 - 2011 Channel Strategist, Management Supervisor @ Wunderman
- 1999 - 2003 Quality Control Analyst @ The Shubert Organization
- 1999 - 2003 Quality Assurance Manager @ The Shubert Organization
- 1998 - 1999 Held position in Sales, Technical Support, and Customer Care @ Sprint
- 1993 - 1998 Held management positions in Group Sales, Wholesales, and Reservations over 5+ years @ Princess Hotels International
Alexander Brown Education
- New York University
(Political Science and Government, Political Science, Government)
1997 - 2000 - Saint John's University
(Criminology)
1994 - 1996 - Saint Peter's
(Theological Studies, Theology)
2012
Alexander Brown Skills
- Call Center
- CRM
- Customer Retention
- Strategic Planning
- Contract Negotiation
- Key Performance Indicators
- Telemarketing
- Quality Control
- Customer Experience
- Customer Service
Alexander Brown Summary
Alexander Brown, based in New York, NY, US, is currently a Senior Vice President, Strategy, Engagement at Summer Friday. Alexander Brown brings experience from previous roles at DRUM Agency, LifeStation, Inc., Wunderman and The Shubert Organization. Alexander Brown holds a 1997 - 2000 New York University. With a robust skill set that includes Call Center, CRM, Customer Retention, Strategic Planning, Contract Negotiation and more. Alexander Brown has 2 emails on RocketReach.
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