Alexander Bochmann Email
Teamleiter @ Audi Interaction GmbH
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Alexander Bochmann Location
- Berlin, DE
Alexander Bochmann Work
- 2024 -now Teamleiter @
- 2020 -2023 Head Of Customer Care @
- 2018 -2023 Head of Customer Care @
- 2018 -2020 Teamlead Customer Service @
- 2014 -2018 Customer Service Representative Team Lead @ DaWanda GmbH
- 2013 -2014 Customer Service Project Specialist @
- 2009 -2013 Customer Service Representative @
- 2006 -2009 Customer Service Representative @
Alexander Bochmann Education
- Verwaltungs- und Wirtschafts-Akademie Potsdam
(Betriebswirtschaftlehre)
2008-2011
Alexander Bochmann Skills
- Support-Management
- Projektmanagement
- Recruiting
- Controlling
- Klientenservice
- Mitarbeitertraining
- Kundenservicemitarbeiter
- Kundenservice-Trainings
- Kundenserviceabläufe
- Kundenbindung
- Microsoft Office
- Kundendienst-Management
- Planung
- Software as a Service (SaaS)
- Objectives and Key Results (OKRs)
- Deutsch
- Business-to-Business (B2B)
- Start-ups
- Microsoft Excel
- Kundenerfolg
- E-Commerce
- Grundsätze ordnungsmäßiger Buchführung (GoB)
- Kundenzufriedenheit
- Kontaktzentren
- Teammanagement
- Teamführung
- Schulung
- Schriftliche Kommunikation
- Kundenservice
- Soft Skills
- Kunden-Support
- Kundenerfahrung
- Interpersonelle Fähigkeiten
- Management
- Problemlösung
- Teamwork
- Customer-Relationship-Management (CRM)
- Kommunikation
- Computerkenntnisse
- Leadership
- Novomind IAgent
- ACD System
- SAP CRM
- Kommunikationstraining
Alexander Bochmann Summary
- Alexander Bochmann, based in Berlin, DE, is currently a Teamleiter at Audi Interaction GmbH. Alexander Bochmann brings experience from previous roles at CleverShuttle and DaWanda GmbH. Alexander Bochmann holds a 2008 - 2011 Verwaltungs- und Wirtschafts-Akademie Potsdam. With a robust skill set that includes Support-Management, Projektmanagement, Recruiting, Controlling, Klientenservice and more. Alexander Bochmann has 1 emails on RocketReach.
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