Alex Yu Email & Phone Number
Vice President of Customer Experience and Operations @ Mento
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Alex Yu Location
- Denver, CO, US
Alex Yu Work
- 2023 -now Vice President of Customer Experience and Operations @
- 2022 -2023 Director of Customer Success Programs @
- 2021 -2022 Co-Lead and Educator and Consultant and Advisor @
- 2019 -2022 Senior Director of Student Engagement (Sales and Retention) @
- 2018 -2019 Director of Customer Success @
- 2016 -2018 Director of Program Management in Design, Business, and Technology @
- 2015 -2016 Senior Manager of Technical Support (Live Classrooms) @
- 2014 -2015 Regional Customer Experience Manager @
- 2011 -2014 Technical Team Lead @ SerialsSolutions (a ProQuest Company) @
- 2009 -2011 International Sales and Customer Support Representative @
- 2005 -2008 Campus Day and Summer Orientation Leader @
Alex Yu Education
- Vanderbilt University
- UNC Kenan-Flagler Business School
- UW Foster School of Business
- University of Michigan
- Stuyvesant High School
Alex Yu Skills
- Event Production
- Business Development
- Customer Retention
- Diversity & Inclusion
- Product Marketing
- Change Management
- Data Analysis
- Customer Service
- Operations Management
- Strategic Planning
- Project Management
- Organizational Leadership
- Planning Budgeting & Forecasting
- University Teaching
- Presentation Coaching
- Social Entrepreneurship
- Business Strategy
- Customer Education
- Client Retention Programs
- Product Adoption
- Training
- Public Speaking
- Management
- Process Improvement
- Fundraising
- Budgets
- Event Management
- Databases
- Electronic Resources
- Entrepreneurship
- Leadership
- Salesforce.com
- Team Building
- Social Media
- Research
- SaaS
- Microsoft Excel
- Business Process Improvement
- Strategy
- Customer Relationship Management (CRM)
- Program Management
- Curriculum Development
- Design Thinking
- Communication
- Microsoft PowerPoint
- Search Engine Optimization (SEO)
Alex Yu Summary
- Alex Yu, based in Denver, CO, US, is currently a Vice President of Customer Experience and Operations at Mento. Alex Yu brings experience from previous roles at Lattice, Jake Jabs Center for Entrepreneurship and 2U. Alex Yu holds a Vanderbilt University. With a robust skill set that includes Event Production, Business Development, Customer Retention, Diversity & Inclusion, Product Marketing and more. Alex Yu has 3 emails and 2 mobile phone numbers on RocketReach.
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