Alex Turner Email & Phone Number
Head of Customer Service Design and Architecture @ Virgin Media O2
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Alex Turner Location
- Sheffield, GB
Alex Turner Work
- Head of Customer Service Design and Architecture @ (March 2021 - Present)
- Head of Omni Channel Business Design and Architecture @ (March 2021 - Present)
- Head of Transformation Design @ (March 2020 - March 2021)
- Head of Customer Service Transformation @ (March 2015 - March 2020)
- Senior Business Architect @ (May 2012 - March 2015)
- Business and IT Applications Architect @ (May 2010 - May 2012)
- IT Business Systems Analyst @ (February 2010 - June 2010)
- IT Consultant @ (January 2008 - February 2010)
- IT Business Development Officer @ (January 2005 - January 2008)
- IT Professional @ (January 2002 - January 2005)
- Assistant Store Manager @ HMV Retail LTD (January 1997 - January 2001)
Alex Turner Education
- Sheffield Hallam University
MSc ( Computer Studies )
2001-2002 - The University of Manchester
BA Hons ( American History & Society, 2:1 )
1994-1997
Alex Turner Skills
- Enterprise Architecture
- Business Process
- Requirements Analysis
- Business Process Improvement
- Business Analysis
- Change Management
- Stakeholder Management
- Strategy
- Agile Methodologies
- TOGAF
- IT Strategy
- Solution Architecture
- Integration
- Software Development
- Business Transformation
- Business Case
- PRINCE2
- Lean Thinking
- Six Sigma
- Managing Partner Relationships
- Consulting
- Outsourcing
- Telecommunications
- Project Delivery
- Management
- Multi Channel Retail
- Agile
- Public Speaking
- Consultancy
- Process Improvement
- Technical Architecture
- Microsoft Excel
- Requirements Gathering
- SQL
- SOA
- Architecture
- Arabic
- Materials
- Strategic Partnerships
- Contact Center Transformation
- Customer Relationship Management
- Strategic Planning
- Digital Identity
- Artificial Intelligence
- Telco
- IT Transformation
Alex Turner Summary
- Alex Turner, based in Sheffield, GB, is currently a Head of Customer Service Design and Architecture at Virgin Media O2. Alex Turner brings experience from previous roles at Telefónica Uk and Telefónica. Alex Turner holds a 2001 - 2002 MSc in Computer Studies @ Sheffield Hallam University . With a robust skill set that includes Enterprise Architecture, Business Process, Requirements Analysis, Business Process Improvement, Business Analysis and more. Alex Turner has 3 emails on RocketReach.
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