Alex Turner Email & Phone Number

Head of Customer Service Design and Architecture @ Virgin Media O2

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Alex Turner Location

Sheffield, GB

Alex Turner Work

2021 -now Head of Customer Service Design and Architecture @
2021 -now Head of Omni Channel Business Design and Architecture @
2020 -2021 Head of Transformation Design @
2015 -2020 Head of Customer Service Transformation @
2012 -2015 Senior Business Architect @
2010 -2012 Business and IT Applications Architect @
2010 -2010 IT Business Systems Analyst @
2008 -2010 IT Consultant @
2005 -2008 IT Business Development Officer @
2002 -2005 IT Professional @
1997 -2001 Assistant Store Manager @ HMV Retail LTD

Alex Turner Education

Sheffield Hallam University
MSc ( Computer Studies )
2001-2002
The University of Manchester
BA Hons ( American History & Society, 2:1 )
1994-1997

Alex Turner Skills

Enterprise Architecture
Business Process
Requirements Analysis
Business Process Improvement
Business Analysis
Change Management
Stakeholder Management
Strategy
Agile Methodologies
TOGAF
IT Strategy
Solution Architecture
Integration
Software Development
Business Transformation
Business Case
PRINCE2
Lean Thinking
Six Sigma
Managing Partner Relationships
Consulting
Outsourcing
Telecommunications
Project Delivery
Management
Multi Channel Retail
Agile
Public Speaking
Consultancy
Process Improvement
Technical Architecture
Microsoft Excel
Requirements Gathering
SQL
SOA
Architecture
Arabic
Materials
Strategic Partnerships
Contact Center Transformation
Customer Relationship Management
Strategic Planning
Digital Identity
Artificial Intelligence
Telco
IT Transformation

Alex Turner Summary

Alex Turner, based in Sheffield, GB, is currently a Head of Customer Service Design and Architecture at Virgin Media O2. Alex Turner brings experience from previous roles at Telefónica Uk and Telefónica. Alex Turner holds a 2001 - 2002 MSc in Computer Studies @ Sheffield Hallam University . With a robust skill set that includes Enterprise Architecture, Business Process, Requirements Analysis, Business Process Improvement, Business Analysis and more. Alex Turner has 3 emails on RocketReach.

Alex Turner Emails

Found 3 emails

Alex Turner Phone Numbers

Found 1 phone number

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Top Virgin Media O2 Employees

Kay Schwabedal

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Julia Boyle

Director of Legal - Corporate and Deputy Secretary to the Board

Beaconsfield, GB

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Julie Agnew

Managing Director

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