Alex Tracy Email
Learning Manager @ BT Financial Group
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Alex Tracy Location
- Birmingham, GB
Alex Tracy Work
- Learning Manager @ (April 2023 - Present)
- Head of skills and training @ (November 2015 - June 2025)
- Head of Business planning and Management Information and Communications lead @ (January 2013 - November 2015)
- Head of Operational Command Centre and Workforce Management @ (December 2011 - December 2013)
- Digital Channels - Head of Business Planning and improvements @ (May 2010 - November 2011)
- Complaints Transformation @ (May 2008 - May 2010)
- Head of Training, Recruitment and Comms @ (January 2007 - January 2008)
Alex Tracy Skills
- Business Planning
- Matrix Management
- Contact Centers
- Call Routing
- Team Management
- Training
- Communications
- Workforce Management
Alex Tracy Summary
- Alex Tracy, based in Birmingham, GB, is currently a Learning Manager at BT. Alex Tracy brings experience from previous roles at BT. With a robust skill set that includes Business Planning, Matrix Management, Contact Centers, Call Routing, Team Management and more. Alex Tracy has 1 emails on RocketReach.
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Top BT Financial Group Employees
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Sydney, NSW, AU
Michael Cottier
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Tom Sutton
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Edison Lansangan
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Simon Aboud
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Joseph Duncan
Director, Quantitative and Advanced Analytics
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Janelle Scarr
Director of Marketing and Communications
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Tamryn Herridge
Head of BT Compliance
Adelaide, SA, AU
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