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Alex Tracy Location
Birmingham, GB
Alex Tracy Work
2023 -now Learning Manager @
2015 -2025 Head of skills and training @
2013 -2015 Head of Business planning and Management Information and Communications lead @
2011 -2013 Head of Operational Command Centre and Workforce Management @
2010 -2011 Digital Channels - Head of Business Planning and improvements @
2008 -2010 Complaints Transformation @
2007 -2008 Head of Training, Recruitment and Comms @
Alex Tracy Skills
Business Planning
Matrix Management
Contact Centers
Call Routing
Team Management
Training
Communications
Workforce Management
Alex Tracy Summary
Alex Tracy, based in Birmingham, GB, is currently a Learning Manager at BT. Alex Tracy brings experience from previous roles at BT. With a robust skill set that includes Business Planning, Matrix Management, Contact Centers, Call Routing, Team Management and more. Alex Tracy has 1 emails on RocketReach.
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