Alex Terpstra Email
Founder and Chair ABN AMRO Cabaret @ ABN AMRO Bank N.V.
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Alex Terpstra Location
- Amsterdam, NH, NL
Alex Terpstra Work
- Chief Customer and Employee Care| MT member Customer Care and Operations @ (April 2023 - Present)
- Founder and Chair ABN AMRO Cabaret @ (January 2005 - Present)
- Chief Customer Service Desks| MT member Operations @ (April 2021 - March 2023)
- SVP Future Proof Bank Product Rationalisation| Chief Contracting| MT member Operations @ (January 2019 - March 2021)
- SVP Customer Experience @ (June 2015 - January 2019)
- VP Issue Management @ (June 2010 - June 2015)
- VP Transformation 2020 @ (March 2012 - May 2014)
- Head of Improvement Management @ (December 2006 - June 2010)
- Head of Process Management Fulfilment and Services @ (April 2005 - November 2006)
- Head of Operations Fulfilment and Services Amsterdam @ (April 2005 - November 2005)
- Manager Consultancy and Projects Services Operations NL @ (September 2004 - March 2005)
- Manager Product Development Clean Payments @ (March 2002 - August 2004)
- Product Manager Business, Corporate and Co-branded cards @ (March 1999 - February 2002)
- Account Manager Business Relations Utrecht Region @ (August 1996 - February 1999)
- Management Trainee Netherlands @ (August 1995 - July 1996)
- Co-owner @ (January 2016 - December 2021)
Alex Terpstra Education
- Erasmus Universiteit Rotterdam
Economics
1993-1996 - Hogeschool Utrecht
Bachelor of Commerce (B.Com.) (Commercial Economics)
1989-1993
Alex Terpstra Skills
- Account Management
- Banking
- Basel II
- Business Analysis
- Business Process Improvement
- Business Strategy
- Change Management
- Coaching
- Customer Experience
- ICT
- Interim Management
- Internet Banking
- Management
- Management Consulting
- Operations Management
- Outsourcing
- Payments
- Performance Management
- Private Banking
- Process Improvement
- Process Management
- Product Management
- Project Management
- Project Portfolio Management
- Retail Banking
- Risk Management
- SEPA
- SWIFT payments
- Stakeholder Management
- Strategy
- Team Leadership
Alex Terpstra Summary
- Alex Terpstra, based in Amsterdam, NH, NL, is currently a Founder and Chair ABN AMRO Cabaret at ABN AMRO Bank N.V.. Alex Terpstra brings experience from previous roles at ABN AMRO Bank N.V.. Alex Terpstra holds a 1993 - 1996 Economics @ Erasmus Universiteit Rotterdam. With a robust skill set that includes Account Management, Banking, Basel II, Business Analysis, Business Process Improvement and more. Alex Terpstra has 1 emails on RocketReach.
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