Alex Shaffer Email & Phone Number
Supervisor, IT Service Desk @ Karma Automotive
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Alex Shaffer Location
- Lake Forest, CA, US
Alex Shaffer Work
- Supervisor, IT Service Desk @ (April 2025 - Present)
- IT Analyst II @ (March 2022 - May 2025)
- IT User Support Specialist @ Kofax (April 2018 - March 2022)
- Service Desk Analyst @ (October 2017 - April 2018)
- System Administrator @ (July 2016 - March 2017)
- Helpdesk Analyst @ (August 2015 - July 2016)
- Service Helpdesk @ (November 2010 - August 2015)
- Client Support Services @ (July 2010 - November 2010)
- Desktop support @ (January 2008 - January 2010)
- Desk Support Technician @ Teksystems, Inc. (January 2007 - November 2009)
- Customer Support Team Lead @ (March 2002 - May 2007)
Alex Shaffer Education
- Pepperdine Graziadio Business School
Mini MBA
2023-2023 - University of Phoenix 1999-2000
- Millikan High School 1989-1992
- Los Angeles Harbor
N/A (Quality Assurance)
2007
Alex Shaffer Skills
- Customer Success
- Operating Systems
- Wireless Networking
- Hardware Diagnostics
- Cybersecurity
- System Administration
- Security
- Windows Server
- IT Service Management
- IT Management
- Computer Networking
- Desktop Application Support
- Microsoft Products
- Service Desk
- Network Security
- Active Directory
- Office 365
- Communication
- Microsoft Endpoint Configuration Manager
- Enterprise Resource Planning (ERP)
- Cisco Anyconnect Secure Mobility Client
- Cisco Meraki Systems Manager
- Cisco Secure Malware Analytics
- Cisco Umbrella
- Cisco Security Cloud
- Technical Support
- Troubleshooting
- Customer Service
- Management
- Leadership
- Hardware
- Help Desk Support
- Microsoft Office
- Team Leadership
- Windows XP
- Sales
- Project Management
- Microsoft Excel
- Windows
- Team Building
- Marketing
- Software Installation
- Networking
- Laptops
- Training
- XP
- Computer Hardware
- IT Hardware Support
- Printer Support
- Information Technology
- Remote Desktop
- Computer Maintenance
- Computer Repair
- Hardware Installation
- Design
- Office 365 Administration
- Help Desk Implementation
- Microsoft Azure
- Microsoft Intune
- Linux
- Powershell
- Sophos
- VM Carbon black
- MobileIron
Alex Shaffer Summary
- Alex Shaffer, based in Lake Forest, CA, US, is currently a Supervisor, IT Service Desk at Karma Automotive. Alex Shaffer brings experience from previous roles at Karma Automotive, Kofax, Hoag Hospital and Wells Fargo. Alex Shaffer holds a 2023 - 2023 Mini MBA @ Pepperdine Graziadio Business School. With a robust skill set that includes Customer Success, Operating Systems, Wireless Networking, Hardware Diagnostics, Cybersecurity and more. Alex Shaffer has 3 emails and 2 mobile phone numbers on RocketReach.
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