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Alex Serrano Location
Little Elm, TX, US
Alex Serrano Work
Director of IT Operations @ (August 2023 - Present)
Director Information Technology Operations @ (August 2023 - Present)
Assistant Director @ (March 2019 - August 2023)
IT Field Operation and Help Desk Manager @ (February 2017 - July 2019)
Information Technology Operations Manager @ (February 2017 - March 2019)
Field Service Engineer @ (April 2016 - January 2017)
Field Service Engineer @ (March 2015 - January 2016)
Field Installation Technician @ (November 2013 - March 2015)
Construction Manager CM @ (December 2011 - September 2013)
Telecommunications Engineer @ (April 2010 - November 2011)
Director of IT Field Operations Asia and PAC RIM @ (July 2006 - January 2010)
Director of Information Technology @ (July 2006 - January 2010)
Alex Serrano Skills
Acquisition Integration
Budget Oversight
Business Continuity Planning
Business Process Improvement
Call Center Development
Capital & Expense Budget Management
Contract Negotiation
Cost Reduction Management
Data Center Infrastructure
Data Centers
Defense Contracting
Digital Transformation
Distributed Systems
Ecosystem Management
Ecosystem Services
Executive Management
Field Service Management
Global Cross-Functional Team Leadership
Global IT Operations
IT Governance
IT Infrastructure Management
IT Infrastructure Operations
IT Leadership
IT Operations
IT Service Management Tools
ITIL
Information Technology Infrastructure
Infrastructure Transformation
International Project Management
Legacy Modernization
M&A Integration
Microwave Engineering
Multi-million Dollar Budgets
Network Administration
Network Integration
Performance Analysis
Rapid Process Improvement
Retail Technology
Scope Management
Servers
Service Desk Management
Spanish
Strategic Leadership
Strategic M&A
Strategic Roadmaps
Supermarkets
Systems Management Server 2003
Talent Development
Team Leadership
Technology Integration
Telecommunications
Vendor Negotiation
Windows Server
Alex Serrano Summary
Alex Serrano, based in Little Elm, TX, US, is currently a Director of IT Operations at Heritage Grocers Group. Alex Serrano brings experience from previous roles at Heritage Grocers Group and Vallarta Supermarkets. With a robust skill set that includes Acquisition Integration, Budget Oversight, Business Continuity Planning, Business Process Improvement, Call Center Development and more. Alex Serrano has 1 emails and 2 mobile phone numbers on RocketReach.
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