Alex Roque Email & Phone Number
Director Global Customer Experience CX @ Honeywell Aerospace
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Alex Roque Location
- Phoenix, AZ, US
Alex Roque Work
- Director Global Customer Experience CX @ (October 2021 - Present)
- Sr. Manager Site Quality and Continous Improvement @ (April 2017 - October 2021)
- Quality Engineering Manager @ (August 2015 - March 2017)
- Quality Assurance Project Lead @ (April 2013 - August 2015)
- Customer Quality Sr Manager @ (September 2012 - April 2013)
- Quality Engineering Leader @ (May 2010 - October 2012)
- Principal Supplier Quality Engineer @ (November 2007 - May 2010)
- Sr. Product Quality Engineer @ (April 2004 - November 2007)
- Sr. Quality and Transition Engineer @ (March 2001 - April 2004)
- Manufacturing Transitions Engineer @ (March 1997 - February 2001)
Alex Roque Education
- Mexicali Institute of Technology
Bachelor of Engineering (B.Eng.) (Industrial Engineering)
1997-2001
Alex Roque Skills
- Global Customer Service
- Data-driven Decision Making
- Customer Success
- Customer Engagement
- Customer Experience Management
- Continuous Improvement Culture
- Development Of Employees
- Customer Satisfaction
- Engineering
- Quality Assurance
- Manufacturing Operations Management
- Customer Relationship Management (CRM)
- Industrial Engineering
- Change Management
- Customer Experience
- Auditing
- Communication
- Manufacturing
- Black Belt
- International Project Management
- DMAIC
- Six Sigma
- Quality Control
- Aerospace
- Root Cause Analysis
- Continuous Improvement
- Quality Management
- Lean Manufacturing
- FMEA
- Operational Excellence
- SPC
- Geometric Dimensioning & Tolerancing
- Supplier Quality
- Failure Mode and Effects Analysis (FMEA)
- Transition Management
- AS9100
- ISO 9001
- Electronics Manufacturing
- Jet Engines
- Commercial Aviation
- Manufacturing Engineering
- Project Management
- J-STD-001
- Mechanical Engineering
- Cross-functional Team Leadership
- Manufacturing Operations
- Engineering Management
- GD&T
- Value Stream Mapping
- Green Belt
- Geometric Dimensioning and Tolerancing
- J Std 001
- Machining
- Cross Functional Team Leadership
- Failure Mode and Effects Analysis Fmea
- Failure Mode and Effects Analysis
Alex Roque Summary
- Alex Roque, based in Phoenix, AZ, US, is currently a Director Global Customer Experience CX at Honeywell Aerospace. Alex Roque brings experience from previous roles at Honeywell Aerospace. Alex Roque holds a 1997 - 2001 Bachelor of Engineering (B.Eng.) in Industrial Engineering @ Mexicali Institute of Technology. With a robust skill set that includes Global Customer Service, Data-driven Decision Making, Customer Success, Customer Engagement, Customer Experience Management and more. Alex Roque has 2 emails on RocketReach.
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