2016 -2019 Pricing and Customer Solutions Executive @
2012 -2016 Project Manager @
2011 -2012 Account Executive @
2009 -2012 Team Leader @
2008 -2009 Human Resources Associate @
2007 -2008 Call and Resource Associate @
Alex Rand Education
Swinburne University of Technology
Bachelor of Business Administration (BBA) (Economics)
2019-2023
Alex Rand Skills
Call Center
Workforce Management
Employee Engagement
Performance Management
Customer Experience
Change Management
Coaching
Operations Management
BPO
Customer Satisfaction
Vendor Management
Telecommunications
Customer Service
Team Leadership
Outsourcing
Process Improvement
Team Building
Open Book Management
Great Game of Business
Call Centers
Leadership
Management
CRM
Contact Centers
Inbound Marketing
Telemarketing
Call Center Development
Business Process Improvement
Offshoring
Business Process Outsourcing Bpo
Business Process Outsourcing
Customer Relationship Management
Alex Rand Summary
Alex Rand, based in Melbourne, VIC, AU, is currently a Project Manager at Suncorp Group. Alex Rand brings experience from previous roles at Stellar. Alex Rand holds a 2019 - 2023 Bachelor of Business Administration (BBA) in Economics @ Swinburne University of Technology. With a robust skill set that includes Call Center, Workforce Management, Employee Engagement, Performance Management, Customer Experience and more. Alex Rand has 3 emails and 2 mobile phone numbers on RocketReach.
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