Alex Pond Email
Digital Channels Oversight and Control Lead, Commercial and Institutional Banking @ NatWest Group
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Alex Pond Location
- United Kingdom
Alex Pond Work
- 2022 -now Digital Channels Oversight and Control Lead, Commercial and Institutional Banking @
- 2018 -2022 Digital Services Manager @
- 2016 -2018 Business Control Partner @
- 2015 -2016 Quality Assurance Manager @
- 2014 -2015 Customer Service Analyst @
- 2011 -2014 Learning Consultant @
- 2010 -2011 Quality Assurance Associate @
- 2007 -2010 Customer Service Agent @
Alex Pond Education
- Shoeburyness High School 1999-2005
Alex Pond Skills
- Consumer duty
- Product Development
- Operational Risk Management
- Risk Assessment
- Wealth Management Services
- Data Analysis
- Microsoft Excel
- Reporting & Analysis
- E-Learning
- Training & Development
- Complaint Investigations
- Regulatory Compliance
- Customer Service Training
- Customer Service Operations
- Digital Transformation
- Leader
- Banking
- Customer Service
- Training
- Coaching
- Complaints
- Credit Cards
- Technical Training
- Financial Services
- Customer Satisfaction
- Collections
- Debt Management
- Blended Learning
- Credit Reporting
- Retail Banking
- Microsoft Office
- Credit
- Private Banking
- MI Analysis
- MI reports
- Complaint Management
- SharePoint
- Quality Assurance
- Risk Management
- Stakeholder Management
- Operational Risk
- Conduct risk
- Charge cards
- Commercial Banking
- Product Management
- Risk culture
- Microsoft PowerPoint
- Microsoft Outlook
- Process Improvement
- Business Analysis
- Change Management
- Strategy
Alex Pond Summary
- Alex Pond, based in United Kingdom, is currently a Digital Channels Oversight and Control Lead, Commercial and Institutional Banking at NatWest Group. Alex Pond brings experience from previous roles at NatWest Group and Coutts. Alex Pond holds a 1999 - 2005 Shoeburyness High School. With a robust skill set that includes Consumer duty, Product Development, Operational Risk Management, Risk Assessment, Wealth Management Services and more. Alex Pond has 2 emails on RocketReach.
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