Alex Pass Email
IT Service Delivery Manager @ Assurant
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Alex Pass Location
- Stoke-on-Trent, England, GB
Alex Pass Work
- 2017 -now IT Service Delivery Manager @
- 2017 -2017 Service Design and Transition Manager @
- 2013 -2017 UAT and ELS Manager @ Assurant Solutions, Europe
- 2013 -2013 IT UAT Co-ordinator @
- 2012 -2013 Business Readiness Co-Ordinator @
- 2011 -2012 Siebel Requirement Specialist @
- 2010 -2011 Team Manager - Halifax @
- 2010 -2010 Team Manager - Lloyds @
- 2006 -2010 Intraday Manager - Resource Planning @
Alex Pass Education
- Cauldon College
(ILM Level 3 Leadership and Management)
2007-2008 - Blythe Bridge Sixth Form College 2002-2004
- Blythe Bridge 1997-2002
Alex Pass Skills
- Customer Experience
- ITIL Certified
- Stakeholder Management
- Requirements Analysis
- Waterfall
- Call Center
- Insurance
- Sales
- Photoshop
- Incident Management
- Telecommunications
- Business Analysis
- Resource Management
- Team Management
- Team Leadership
- Process Improvement
- User Acceptance Testing
- Contact Centers
- Risk Management
- Testing
- Business Process
- Change Management
- Business Requirements
- Customer Service
- Requirements Gathering
- Management
- Coaching
- Outsourcing
- Call Centers
- Service Delivery
- ISEB Certified
- Performance Management
Alex Pass Summary
- Alex Pass, based in Stoke-on-Trent, England, GB, is currently a IT Service Delivery Manager at Assurant. Alex Pass brings experience from previous roles at Assurant, Assurant Solutions, Europe and Lifestyle Services Group. Alex Pass holds a 2007 - 2008 Cauldon College. With a robust skill set that includes Customer Experience, ITIL Certified, Stakeholder Management, Requirements Analysis, Waterfall and more. Alex Pass has 2 emails on RocketReach.
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