Senior Priority Operations Specialist @ (January 2021 - August 2022)
Manager, Client Success Team @ (January 2020 - December 2020)
Client Success Manager @ (May 2019 - January 2020)
Account Manager @ (April 2018 - May 2019)
Support Representative @ (August 2016 - April 2018)
Client Service Analyst @ (January 2013 - August 2016)
Alex Olson Education
University of Washington
Mathematics; Psychology
2004-2006
Alex Olson Skills
ACH Payments
Alternative Payments
Analytical Skills
Application Programming Interfaces (API)
Bank Reconciliation
Build Strong Relationships
Business Process Improvement
Chargebacks
Client Relations
Communication
Creative Problem Solving
Credit Card Terminals
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Integrity
Debit Cards
E-commerce
Enablement
Financial Technology
Leadership
Microsoft Office
Microsoft SQL Server
Onboarding
Online Payment Solutions
Payment Card Industry Data Security Standard (PCI DSS)
Payment Card Processing
Payment Gateways
Payment Industry
Payment Systems
Process Improvement
Project Management
Reconciling Reports
Refunds
Relationship Building
Renewals
SQL
Salesforce Training
Server Administration
Skilled Multi-tasker
Software Installation
Software as a Service (SaaS)
TAM
Voice of the Customer
Alex Olson Summary
Alex Olson, based in Kirkland, WA, US, is currently a Technical Account Manager at Stripe. Alex Olson brings experience from previous roles at Stripe and Gravity Payments. Alex Olson holds a 2004 - 2006 Mathematics; Psychology @ University of Washington. With a robust skill set that includes ACH Payments, Alternative Payments, Analytical Skills, Application Programming Interfaces (API), Bank Reconciliation and more. Alex Olson has 3 emails and 3 mobile phone numbers on RocketReach.
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