Client Services Engineer @ Echotel International Kenya (January 2020 - Present)
NETWORK ENGINEER and PRE-SALES ENGINEER @ IWAY AFRICA (December 2015 - May 2023)
Senior Network Engineer @ IWAY AFRICA (December 2015 - January 2020)
Customer Support Team Lead @ IWAY AFRICA (January 2011 - November 2015)
VSAT and Support Engineer @ iway Africa Services Limited (September 2007 - November 2015)
Customer Support Engineer @ iWayAfrica (January 2007 - January 2013)
Alex Menjo Education
ITILv3 2013-2013
CCNA 2008-2008
MOI University
Bsc In Information Sciences (INFORMATION TECHNOLOGY)
2005-2007
FORTINATE
(NSE 4)
Computer Pride 2013
Moi University 2007
Inoorero University 2003
The County Government of Uasin Gishu 1999
Hill School 1995
Self Paced
Alex Menjo Skills
Client Relations
Customer Service Management
Project Management
Presales
People Management
VSAT
Network Design
Network Operations
Wireless
Network Administration
Routing
IP
MPLS
CCNA
Satellite Communications
Linux
Wireless Networking
Routers
Switches
Troubleshooting
System Administration
WiMAX
Customer Service
CRM
WAN
Software Installation
Voice over IP (VoIP)
Telecommunications
Wide Area Network (WAN)
Networking
Internet Protocol (IP)
Alex Menjo Summary
Alex Menjo, based in Kenya, is currently a Client Services Engineer at Echo Kenya. Alex Menjo brings experience from previous roles at Echotel International Kenya and IWAY AFRICA. Alex Menjo holds a 2013 - 2013 ITILv3. With a robust skill set that includes Client Relations, Customer Service Management, Project Management, Presales, People Management and more. Alex Menjo has 2 emails on RocketReach.
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