Alex Luong Email

Alex Luong Skills

• • 15+ Years of experience managing social enterprise in non-profit sector with extensive knowledge in marketing, promotion, financial operations, supply chain, customer acquisition and support, product claims and complaint resolution. • In-depth experience supporting business to business and business to consumers collaborations, including account management, market evaluation and analysis, financial compilation and reporting, consumer claims and product/service management. • Monitored pulse-point on market trends/changes, government policies, legislations, and procedural changes, with focus on consumer rights and business obligations to ensure compliances. • Performed research, analysis, reporting and presentations to develop and implement responsive and efficient business/operation strategies and action plans. • Committed and attentive to details, skilled in organization and time management, able to work under pressure and pivot as necessary to meet deadlines. • Proficiency in: - Software: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, and Google Business Suite - Content Management System (CMS): Skilled in Magento CMS - Database Management: Experienced in using Access and CIMS for data organization and modeling - Operating Systems: Familiar with Windows and Android - Online Marketing: Competent in Google AdWords and Google Analytics for online marketing and data analysis
• Event Management
• Microsoft Office
• Microsoft Excel
• Nonprofits
• Sales Management
• Sales Operations
• Product Marketing
• Manage Client Relationships
• Marketing Strategy
• Social Media Marketing
• Web Marketing
• Web Content Management
• Sales
• Brand Management
• Online Marketing
• Brand Awareness
• Team Leadership
• Account Management
• Customer Service
• Strategic Planning
• Management
• Team Building
• Time Management
• Strategic Initiatives
• Interpersonal Skills
• Strategic Vision
• Contract Negotiation
• Driven By Results
• Computer Literacy