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Alex Lee Location
Orlando, FL, US
Alex Lee Work
Lead Training Specialist, Customer Operations @ (October 2025 - Present)
Member Services Team Lead @ (February 2024 - October 2025)
Care Team Representative @ (June 2023 - February 2024)
Sales Representative @ (January 2023 - June 2023)
Member Service Representative @ (March 2022 - October 2022)
Medicare Sales Broker @ (August 2021 - January 2022)
Quality Assurance Analyst @ (June 2020 - June 2021)
Customer Service Manager @ (June 2018 - May 2019)
Sales Representative @ (January 2018 - June 2018)
Production Manager and Creative Director @ Mena Newspapers Inc. (August 2016 - August 2017)
Appointment Setter @ (October 2013 - May 2014)
Graphic Designer @ Mena Newspapers Inc (May 2011 - March 2014)
Alex Lee Education
Mena High School
High School
2000-2005
Alex Lee Skills
ACA Compliance
Administrative Assistance
Adobe Creative Suite
Adobe InDesign
Adobe Photoshop
Advertising
Analytical Thinking
Brand Consistency
Branding
CMS Compliance
Client Relations
Coaching & Feedback
Communication
Compliance
Compliance Management
Consultative Selling
Creative Direction
Cross-Department Collaboration
Customer Education
Customer Experience
Customer Needs Assessment
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Entry
Data Management
Editing
Editorial Coordination
Graphic Design
Health Insurance Knowledge
Health Insurance Sales
Layout Design
Lead Management
Leadership
Magazines
Management
Marketing
Marketplace Health Plans
Medicare Sales
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Outlook
Operations Management
Organization
Page Layout
Performance Coaching
Policy Enrollment
Policy Servicing
Print Production
Problem Solving
Process Evaluation
Process Improvement
Project Management
Property & Casualty Insurance
Publishing
Quality Assurance
Quality Monitoring
Regulatory Compliance
Relationship Building
Reporting
Research
Retail Sales
Risk Assessment
SaaS Support
Sales
Scheduling
Team Building
Team Collaboration
Team Leadership
Team Management
Teamwork
Time Management
Training
Training & Development
Upselling
Alex Lee Summary
Alex Lee, based in Orlando, FL, US, is currently a Lead Training Specialist, Customer Operations at Catch Coverage. Alex Lee brings experience from previous roles at Catch Coverage and Teleperformance. Alex Lee holds a 2000 - 2005 High School @ Mena High School. With a robust skill set that includes ACA Compliance, Administrative Assistance, Adobe Creative Suite, Adobe InDesign, Adobe Photoshop and more. Alex Lee has 1 emails and 1 mobile phone numbers on RocketReach.
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