Alex Lau Email & Phone Number
Director, Agentic Front Office Transformation @ PwC
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Alex Lau Location
- New York, NY, US
Alex Lau Work
- Director, Agentic Front Office Transformation @ (January 2026 - Present)
- Director, Forward Deployed Engineering, AI Products (Agentforce and Data 360 + frontier models) @ (January 2025 - January 2026)
- Senior Director, Delivery Management (AI, Data, CRM, CCaaS) @ (January 2024 - January 2025)
- VP, Head of Business Value and AI Solutions @ (January 2021 - January 2024)
- Senior Manager, Customer Experience and Solution Architecture, Financial Services @ (January 2017 - January 2021)
- Director, Customer Experience and Solution Architecture, Financial Services @ (January 2013 - January 2017)
- Manager, Customer Experience and Solution Architecture, Life Sciences @ (January 2010 - January 2012)
- Senior Technical Architect, Professional Services @ (January 2008 - January 2010)
- Senior Manager, Pricing @ (January 2007 - January 2008)
- Senior Financial Analyst, CIO Office @ (January 2007 - January 2007)
- Managing Consultant, Global Business Services @ (January 2000 - January 2007)
Alex Lau Education
- The University of Chicago Booth School of Business
MBA (Finance, Marketing, Strategy)
- University of Pennsylvania
MSE (Computer Science)
- Northwestern University - Kellogg School of Management
Certificate (Data Driven Consulting)
Alex Lau Skills
- Agile Methodologies
- Analytics
- Application Architecture
- Applications Delivery
- Architecture
- Artificial Intelligence (AI)
- Budget Process
- Business Analysis
- Business Intelligence
- Business Transformation
- CRM
- Client Presentation
- Cloud Computing
- Consulting
- Contact Center as a Service (CCaaS)
- Contract Development
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Data Warehousing
- Deal Closure
- Design Specifications
- Digital Transformation
- End to End Delivery
- Enterprise Architecture
- Enterprise Solution Design
- Financial Analysis
- Financial Reporting
- Financial Services
- Global Delivery
- IT Strategy
- Integration Architecture
- Leadership
- Life Science Industry
- Management
- Management Consulting
- New Business Development
- Pharmaceutical Industry
- Pricing
- Process Design
- Product Development
- Project Management
- Proposal Development
- Requirements Analysis
- SaaS
- Service Delivery
- Software Development Life Cycle (SDLC)
- Software as a Service (SaaS)
- Solution Architecture
- Startups
- Statements of Work (SOW)
- Strategy
- Team Management
- Vendor Management
- Accounting
- Microsoft Excel
- Software as a Service Saas
- Customer Relationship Management Crm
- Process Improvement
- Software as a Service
- Customer Relationship Management
Alex Lau Summary
- Alex Lau, based in New York, NY, US, is currently a Director, Agentic Front Office Transformation at PwC. Alex Lau brings experience from previous roles at Salesforce, EPAM Systems, Kore.ai and Accenture. Alex Lau holds a MBA in Finance, Marketing, Strategy @ The University of Chicago Booth School of Business. With a robust skill set that includes Agile Methodologies, Analytics, Application Architecture, Applications Delivery, Architecture and more. Alex Lau has 2 emails and 3 mobile phone numbers on RocketReach.
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