Alex L. Email & Phone Number

Senior Technical Support Engineer @ Russell Investments

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Alex L. Location

New York, NY, US

Alex L. Work

2025 -now Senior Technical Support Engineer @
2023 -2025 IT Support Team Lead (Consultant) @
2021 -2023 Senior Manager, End User Experience @
2020 -2021 Senior Manager, Technology Support @
2019 -2020 Manager, User Technology Deployment (UTD) @
2017 -2019 Technology Support Supervisor @ A+E Global Media
2016 -2017 Executive IT Support Lead @ A+E Global Media
2014 -2016 VIP Executive Support Specialist @
2011 -2014 IT Systems Specialist @

Alex L. Education

University of Massachusetts Lowell
New England College
(Computer Information Systems)

Alex L. Skills

Computer Hardware
System Administration
Flutter
Android Studio
Git
Bash
Operations Management
Service-Level Agreements (SLA)
KPI Dashboards
Key Performance Indicators
Office 365
Atlassian Suite
Confluence
Jira Service Desk
Jira
ServiceNow Administration
Team Building
Business Process Improvement
Process Automation
Microsoft Azure
Risk Management
Performance Management
Adobe Creative Suite
Multi-factor Authentication
Okta Administration
Customer Support
Service Desk
Vendor Management
IT Asset Management
Technical Writing
HDI
Technical Leadership
Agile Methodologies
Operational Excellence
Encryption
Microsoft Exchange
Technical Project Management
Data Analysis
Data Visualization
Zoho Desk
IT Management
Human Resources Information Systems (HRIS)
Microsoft Power BI
Powershell
Shell Scripting
Windows 11
Mac
Service Delivery
IT Service Management
Customer Experience
Information Security
Android
Jamf
VIP Services
Executive Support
Service Desk Management
Networking
ITIL
Zendesk
ServiceNow
Amazon Web Services (AWS)
Customer Satisfaction
Microsoft 365
Healthcare Information Technology
Information Security Governance
C-Level Executive Support
BMC Remedy Administration
SharePoint Administration
Project Management
Group Policy
Disk Encryption
Linux
Windows 7
Active Directory
Android SDK
iOS
Cisco Technologies
Collaborative Problem Solving
Music Production
Animal Behavior
Animal Welfare
Information Technology
SharePoint
Technical Support
Microsoft Office
PowerPoint
Microsoft Excel
Microsoft PowerPoint
Customer Service
Time Management
Marketing
Microsoft Word
Sales
Social Media
Public Speaking
Social Media Marketing
Team Leadership
Management
Leadership
Productivity Improvement

Alex L. Summary

Alex L., based in New York, NY, US, is currently a Senior Technical Support Engineer at Russell Investments. Alex L. brings experience from previous roles at Citrin Cooperman, David Yurman, Flatiron Health and Two Sigma. Alex L. holds a University of Massachusetts Lowell. With a robust skill set that includes Computer Hardware, System Administration, Flutter, Android Studio, Git and more. Alex L. has 4 emails and 3 mobile phone numbers on RocketReach.