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Alex Hurst Location
Ottawa, ON, CA
Alex Hurst Work
Head of Customer Experience @ (May 2026 - Present)
Head of Customer Experience - North America @ (August 2025 - May 2026)
Head of Customer Success and Support @ (August 2024 - August 2025)
Head of Customer Success @ (August 2023 - August 2024)
Product Research Lead @ (May 2022 - June 2023)
Sr. Lead of Support Operations - Canada, Ireland, and Global Support @ (July 2020 - May 2022)
Shopify Plus Support Lead - Eastern Canada and Ireland @ (March 2020 - July 2020)
Owner @ Flagship Branding (January 2016 - September 2017)
Co-Founder @ Import Beer Club (February 2015 - January 2017)
Support Lead @ (April 2019 - March 2020)
Support Team Lead @ (September 2017 - April 2019)
Customer Success Specialist @ (November 2016 - September 2017)
Alex Hurst Education
Telfer School of Management at the University of Ottawa
Bachelor of Commerce (B.Com.) (Marketing)
2009-2012
Alex Hurst Summary
Alex Hurst, based in Ottawa, ON, CA, is currently a Head of Customer Experience at Smile.io. Alex Hurst brings experience from previous roles at Smile.io, CurrentWare Inc. and Shopify. Alex Hurst holds a 2009 - 2012 Bachelor of Commerce (B.Com.) in Marketing @ Telfer School of Management at the University of Ottawa. Alex Hurst has 2 emails on RocketReach.
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