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Alex Herrera Location
Orlando, FL, US
Alex Herrera Work
Support Analyst @ (June 2021 - Present)
Applecare Ios Senior Advisor @ (April 2020 - September 2020)
Lead and Learn Training Experience @ (June 2018 - December 2018)
Lead Genius at Apple @ (June 2014 - October 2015)
Family Room Specialist and Gyog @ (March 2013 - June 2014)
Specialist @ (August 2011 - March 2013)
Intern @ 6th Boro Entertainment (May 2011 - September 2011)
Alex Herrera Education
Full Sail University
Bachelor of Science (B.S.)
Alex Herrera Skills
Account Management
Analytical Skills
Apple Certified Mac Technician
Audio Engineering
Cascading Style Sheets (CSS)
Communication
Confidentiality
Confluence
Consulting
Cross-team Collaboration
Customer Experience
Customer Service
Customer Support
Data Analysis
Decision-Making
Fraud Investigations
Fraud Prevention
Game Audio
HTML
Help Scout
JSON
Jira
Log Analysis
Logic Pro
Mac OS
Management
Microsoft Office
Order Management
Peer Mentoring
Presentations
Pro Tools
Problem Solving
Remote User Support
Risk Assessment
SQL
Sales
Salesforce Service Cloud
Software as a Service (SaaS)
Splunk
Sumo Logic
System Deployment
Team Leadership
Technical Product Training
Technical Support
Ticketing Systems
Training Facilitation
Troubleshooting
Wwise
iOS
iWork
iLife
Work Life Balance
Peer Relationships
Music Theory
Piano
Dealing with ambiguity
Early Adopter
Time Management
OS X
Mac
iPhone
Social Media
Kronos
Kronos Timekeeping
Cascading Style Sheets
Training Delivery
Alex Herrera Summary
Alex Herrera, based in Orlando, FL, US, is currently a Support Analyst at Taxjar. Alex Herrera brings experience from previous roles at Apple. Alex Herrera holds a Bachelor of Science (B.S.) @ Full Sail University. With a robust skill set that includes Account Management, Analytical Skills, Apple Certified Mac Technician, Audio Engineering, Cascading Style Sheets (CSS) and more. Alex Herrera has 2 emails and 4 mobile phone numbers on RocketReach.
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