Alex Genov Email & Phone Number
Head of Customer Research and Marketing Insights @ Zappos Family of Companies
Alex Genov's Location
Las Vegas, NV, US
Alex Genov's Work
- Head of Customer Research and Marketing Insights @ Zappos Family of Companies
- Head of Customer Experience Research @ Zappos Family of Companies
- International Keynote Speaker for Zappos @ Zappos Family of Companies
- UX Research Manager @ Zappos Family of Companies
- Author @ Forget the Customer, See the Person
- Advisory Board Member @ World Retail Congress
- Co-founder: Failed Startup #2 @ InquiStat Inc.
- UX Manager (Interim) @ ACTIVE Network
- Principal User Researcher @ ACTIVE Network
- Lead User Researcher @ ACTIVE Network
Alex Genov's Education
- Clark University
PhD (Experimental Social Psychology)
1994 - 2000 - Cornell University
BA (Social Psychology)
1991 - 1994 - University of National and World Economy
(International Economic Relations)
1990 - 1991
Alex Genov's Skills
- Usability Testing
- User Research
- Behavioral Science
- User Experience
- Innovation
- User Interface Design
- Heuristic Evaluation
- User-centered Design
- Strategy
- Web Analytics
Alex Genov's Summary
Alex Genov, based in Las Vegas, NV, US, is currently a Head of Customer Research and Marketing Insights at Zappos Family of Companies, bringing experience from previous roles at Zappos Family of Companies and Forget the Customer, See the Person. Alex Genov holds a 1994 - 2000 PhD in Experimental Social Psychology @ Clark University. With a robust skill set that includes Usability Testing, User Research, Behavioral Science, User Experience, Innovation and more, Alex Genov contributes valuable insights to the industry. Alex Genov has 2 emails and 1 mobile phone number on RocketReach.
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