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Alex Galbraith Location
Manchester, GB
Alex Galbraith Work
2021 -now Service Delivery Manager @
2020 -2021 Information Technology Services Manager @
2016 -2020 Senior Technical Services Manager @
2014 -2016 IT Service Delivery Manager and Service Desk Manager @
2004 -2014 IT User Support Manager @
2003 -2004 Active Director Administrator and Technical Support Analyst @
2001 -2003 Technical Support Analyst (Technical Lead) @
Alex Galbraith Education
The University of Bolton
Bachelor of Science (BSc) (Computer Science)
1994-1998
Alex Galbraith Skills
Problem Solving
IT Service Management
ITIL
Incident Management
Change Management
IT Operations
Windows
Customer Service
Process Improvement
Customer Relations
Service Management
IT Management
Active Directory
Microsoft Office
Service Desk
Service Delivery
Troubleshooting
SaaS
Word
Service-now.com
Project Delivery
Information Technology
Business Process Improvement
SharePoint
Infrastructure
Microsoft Excel
Management
Technical Support
Marketing
Microsoft Azure
Customer Relationship Management Crm
Service now.com
User Experience
Customer Relationship Management
Alex Galbraith Summary
Alex Galbraith, based in Manchester, GB, is currently a Service Delivery Manager at The University of Manchester. Alex Galbraith brings experience from previous roles at Greensill, The Co-operative Bank plc, Eddie Stobart and Balfour Beatty Construction. Alex Galbraith holds a 1994 - 1998 Bachelor of Science (BSc) in Computer Science @ The University of Bolton. With a robust skill set that includes Problem Solving, IT Service Management, ITIL, Incident Management, Change Management and more.
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