Customer Contact Support @ (August 2013 - February 2014)
Customer Engagement Specialist @ (January 2013 - August 2013)
Banking and Savings Advisor @ (September 2010 - September 2011)
Customer Assistant @ (September 2007 - September 2009)
Alex Dick Education
Chichester College
Bachelor of Technology - BTech (Music Technology)
2006-2007
Chichester College
BTEC (Music Technology)
2006-2007
Durrington High School 2002-2006
Alex Dick Skills
Analytical Skills
Budget Management
Build Strong Relationships
Business Process Improvement
Campaign Management
Campaigns
Change Communications
Change Consulting
Change Impact Analysis
Change Initiatives
Change Management
Change Programmes
Change Readiness
Client Presentation
Coaching
Communication
Communications Strategy
Content Management
Content Strategy
Creative Problem Solving
Critical Thinking
Culture Change
Customer Experience
Customer Journeys
Customer Service
Data Analysis
Decision-Making
Digital Channels
Diversity, Equality, and Inclusion (DEI)
Employee Engagement
Employee Learning & Development
Employee Relations
Employee Surveys
Energy
Environmental Awareness
Event Management
Finance
Global Issues
Human Resources (HR)
Internal & External Communications
Internal Communications
Interpersonal Skills
Lead Change
Management
Media Production
Microsoft 365
Microsoft Excel
Microsoft Office
Microsoft Word
Mood Improvement
Organizational Consulting
Organizational Culture
People Change
People Management
Performance Management
Problem Solving
Process Improvement
Program Management
Project Management
Project Planning
Resolving Issues
Risk Management
SharePoint
Social Media
Stakeholder Engagement
Stakeholder Management
Strategic Business Change
Strategic Communications
Strategic Initiatives
Strategic Thinking
Team Building
Team Leadership
Team Management
Team Motivation
Technology Change Management
Training
Training Delivery
Training and Development (HR)
Visio
Water
Writing
Alex Dick Summary
Alex Dick, based in Worthing, GB, is currently a Employee Communications and Engagement Business Partner at GTR (Govia Thameslink Railway). Alex Dick brings experience from previous roles at The Egremont , OVO, SSE plc and Southern Water. Alex Dick holds a 2006 - 2007 Bachelor of Technology - BTech in Music Technology @ Chichester College. With a robust skill set that includes Analytical Skills, Budget Management, Build Strong Relationships, Business Process Improvement, Campaign Management and more.
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