Alex Cosma Email & Phone Number
Director, Enterprise Service Strategy @ Square Enix
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Alex Cosma Location
- United Kingdom
Alex Cosma Work
- Director, Enterprise Service Strategy @ (July 2024 - Present)
- Director of IT Service Management Office @ (October 2021 - June 2024)
- Head of IT Service Management @ (November 2017 - October 2021)
- Service Management Consultant @ (April 2017 - November 2017)
- Founding Member @ (April 2024 - Present)
- itSMF Leadership Council Member @ (October 2021 - Present)
- Speaker @ (October 2020 - Present)
- Head of Global Service Desk Solutions @ (October 2016 - April 2017)
- Global Service Desk Manager at Burberry @ (June 2015 - October 2016)
Alex Cosma Education
- Quantic School of Business and Technology
Executive MBA
2023-2025 - Hyperion University
Master's Degree (Leadership & HR Management)
2008-2010 - Academy of Economic Studies
Bachelor's Degree (Economy - Commerce)
2004-2008
Alex Cosma Skills
- Mentoring
- Performance Management
- Negotiation
- Problem Solving
- Identifying Issues
- User Experience (UX)
- ServiceNow
- Support Services Management
- Vendor Management
- Customer Service
- Problem Analysis
- Consulting
- Stakeholder Engagement
- Strategic Thinking
- Jira Service Desk
- Program Management
- Coaching
- Service Delivery
- Analytical Skills
- Strategic Planning
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Change Management
- Cloud Computing
- Communication
- Customer Experience
- Customer Oriented
- Customer-focused Service
- Entrepreneurship
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Integration
- Leadership
- Management
- Oracle
- People Skills
- Process Improvement
- Product Management
- Project Management
- Public Speaking
- Requirements Analysis
- Service Desk
- Service Management
- Service-now.com
- Siebel
- Strategy
- Team Leadership
- Team Management
- Value Propositions
- Voice of the Customer
Alex Cosma Summary
- Alex Cosma, based in United Kingdom, is currently a Director, Enterprise Service Strategy at Square Enix. Alex Cosma brings experience from previous roles at Square Enix and Women Leaders Forum UK. Alex Cosma holds a 2023 - 2025 Executive MBA @ Quantic School of Business and Technology. With a robust skill set that includes Mentoring, Performance Management, Negotiation, Problem Solving, Identifying Issues and more. Alex Cosma has 4 emails and 2 mobile phone numbers on RocketReach.
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