Alex Cosma Email & Phone Number
Director, Enterprise Service Strategy @ Square Enix
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Alex Cosma Location
- United Kingdom
Alex Cosma Work
- 2024 -now Director, Enterprise Service Strategy @
- 2021 -2024 Director of IT Service Management Office @
- 2017 -2021 Head of IT Service Management @
- 2017 -2017 Service Management Consultant @
- 2024 -now Founding Member @
- 2021 -now itSMF Leadership Council Member @
- 2020 -now Speaker @
- 2016 -2017 Head of Global Service Desk Solutions @
- 2015 -2016 Global Service Desk Manager at Burberry @
- 2012 -2015 Service Desk Manager @
- 2010 -2012 Manager, GSS Service Desk Tier 1 @
- 2008 -2010 IT Team Leader @
- 2006 -2008 Global Service Desk Support @
- 2005 -2006 Customer Care Analyst @
Alex Cosma Education
- Quantic School of Business and Technology
Executive MBA (Executive MBA)
2023-2025 - Hyperion University
Master's Degree (Leadership & HR Management)
2008-2010 - Academy of Economic Studies
Bachelor's Degree (Economy - Commerce)
2004-2008
Alex Cosma Skills
- Mentoring
- Performance Management
- Negotiation
- Problem Solving
- Identifying Issues
- User Experience (UX)
- ServiceNow
- Support Services Management
- Vendor Management
- Customer Service
- Problem Analysis
- Consulting
- Stakeholder Engagement
- Strategic Thinking
- Jira Service Desk
- Program Management
- Coaching
- Service Delivery
- Analytical Skills
- Strategic Planning
Alex Cosma Summary
- Alex Cosma, based in United Kingdom, is currently a Director, Enterprise Service Strategy at Square Enix. Alex Cosma brings experience from previous roles at Square Enix and Women Leaders Forum UK. Alex Cosma holds a 2023 - 2025 Executive MBA in Executive MBA @ Quantic School of Business and Technology. With a robust skill set that includes Mentoring, Performance Management, Negotiation, Problem Solving, Identifying Issues and more. Alex Cosma has 4 emails and 2 mobile phone numbers on RocketReach.
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