Alex Carroll Email
Senior Operations Manager @ Phaidra
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Alex Carroll Location
- United Kingdom
Alex Carroll Work
- Senior Operations Manager @ (August 2023 - Present)
- Operations Consultant @ (December 2022 - August 2023)
- Operations Manager @ (September 2019 - December 2022)
- Technical Support Manager @ (March 2019 - September 2019)
- Senior Customer Success Manager @ (January 2016 - April 2018)
- Service Desk Manager and Customer Success lead @ (December 2012 - December 2015)
- Client support Leader @ Alternative Networks plc (September 2007 - December 2011)
- Customer Concern Team Leader @ (December 2003 - December 2006)
- Customer Service Advisor @ (December 2002 - December 2003)
Alex Carroll Education
- Manchester city college
(Restaurant, Culinary, and Catering Management/Manager)
2001-2003 - Hazel Grove High School
(Mathematics)
Alex Carroll Skills
- Employment-based Immigration
- Finance
- Human Resources (HR)
- Legal Compliance
- Legal Administration
- Compliance Management
- Contract Management
- Recruiting
- SOC 2
- Xero
- Bookkeeping
- Process Improvement
- Project Management
- International Business
- Financial Analysis
- HTML5
- Cascading Style Sheets (CSS)
- Responsive Web Design
- Technical Support
- Service Delivery
- Managed Services
- Change Management
- Customer Experience
- IT Service Management
- Customer Relations
- Business Process Improvement
- System Deployment
- Telecommunications
- Call Centers
- Wide Area Network (WAN)
- JavaScript
- Customer Service
- Customer Support
- Team Management
- Client Liaison
- Management
- Interviews
- People Management
- Employee Training
- Team Leadership
- Complaint Management
- Networking
- Complaint Investigations
- KPI Reports
- KPI Implementation
- Customer Presentations
- ITIL Process
- change
- Employee Management
- css3
- Cascading Style Sheets
- Wide Area Network
Alex Carroll Summary
- Alex Carroll, based in United Kingdom, is currently a Senior Operations Manager at Phaidra. Alex Carroll brings experience from previous roles at Judge.me and ANS Group. Alex Carroll holds a 2001 - 2003 Manchester city college. With a robust skill set that includes Employment-based Immigration, Finance, Human Resources (HR), Legal Compliance, Legal Administration and more. Alex Carroll has 2 emails on RocketReach.
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