Alex Brewer Email & Phone Number
Senior Operations Manager, Incident and Service Delivery Lead @ General Dynamics Information Technology
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Alex Brewer Location
- Kansas City, MO, US
Alex Brewer Work
- Senior Operations Manager, Incident and Service Delivery Lead @ (June 2026 - Present)
- IT Manager, Client Operations - Federal @ (February 2024 - June 2026)
- Sr. Technical Engagement Leader, Client Operations - Federal @ (June 2022 - February 2024)
- Senior Technical Support Engineer @ (March 2021 - June 2022)
- Technical Support Engineer @ (April 2018 - March 2021)
- User Support Specialist @ (September 2017 - May 2018)
- Network Operations Center Team Lead @ (May 2017 - September 2017)
- Technician @ (May 2016 - August 2016)
Alex Brewer Education
- Central Methodist University
Bachelor’s Degree (Computer Science)
2014-2017 - Central Methodist University
Bachelor of Science (Computational Science)
Alex Brewer Skills
- Active Directory
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Apple Software
- Client Liaison
- Client Relations
- Communication
- Computer Science Education
- Confluence
- Continuous Improvement Culture
- Coordinating Meetings
- Customer Service
- Employee Training
- Exceptional mentor & coach
- Executing Events
- IT Security Policies & Procedures
- Incident Management
- Incident Response
- Internal & External Investigations
- Jira Align
- KPI Reporting
- Key Performance Indicators
- Leadership
- Manage client expectations
- Management
- Mathematics
- Mentoring
- Microsoft Excel
- Microsoft Office
- Multi-task & Handle High-volume Workloads
- Office 365
- Onboarding
- Operational Compliance
- Operational Excellence
- Operations Management
- Oracle Clinical
- Oracle Quality
- Process Improvement
- Product Operations
- Production Operations
- Program Management
- Project Management
- Security Compliance
- Service-Level Agreements (SLA)
- SharePoint
- Strategic Roadmaps
- System Performance
- Team Management
- Technical Support
- Troubleshooting
- xMatters
- Microsoft Word
- PowerPoint
- Web Design
- Microsoft PowerPoint
Alex Brewer Summary
- Alex Brewer, based in Kansas City, MO, US, is currently a Senior Operations Manager, Incident and Service Delivery Lead at General Dynamics Information Technology. Alex Brewer brings experience from previous roles at Oracle. Alex Brewer holds a 2014 - 2017 Bachelor’s Degree in Computer Science @ Central Methodist University. With a robust skill set that includes Active Directory, Agile Methodologies, Agile Project Management, Analytical Skills, Apple Software and more. Alex Brewer has 2 emails and 2 mobile phone numbers on RocketReach.
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