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Alex Bowles Location
Bracknell, GB
Alex Bowles Work
2019 -now Head of Infrastructure and Service Management @
2018 -2019 Head of IT Operations @
2017 -2017 Head of IT Operations @
2015 -2017 Head of E-Commerce IT Operations @
2013 -2014 Service Delivery Lead M and S.com @
2013 -2013 Service Transition Lead M and S.com @
2011 -2013 Business Relationship Manager @
2010 -2011 Service Delivery Manager @
2007 -2009 IT Major Incident Manager @
2004 -2006 Service Desk Lead @
Alex Bowles Education
University of Exeter
BA Hons (Political theory and Philosophy)
1995-1999
Vyners 1984-1999
Alex Bowles Skills
Service Delivery
IT Service Management
Project Delivery
Service Desk
Incident Management
IT Strategy
Service Management
Stakeholder Management
ITIL
Business Analysis
IT Operations
Transition Management
Sla
IT Outsourcing
Outsourcing
PRINCE2
Retail
Customer Service
Problem Management
Vendor Management
Resource Management
Service Level Management
Information Security
Insourcing
Security Operations
Agile Methodologies
DevOps
Service-Level Agreements (SLA)
Microsoft Word
Program Management
Microsoft Excel
Service Level Agreements Sla
Leadership
SQL
Change Management
Sales
Service Level Agreements
Alex Bowles Summary
Alex Bowles, based in Bracknell, GB, is currently a Head of Infrastructure and Service Management at John Lewis Partnership. Alex Bowles brings experience from previous roles at John Lewis Partnership, Waitrose and Marks and Spencer. Alex Bowles holds a 1995 - 1999 BA Hons in Political theory and Philosophy @ University of Exeter. With a robust skill set that includes Service Delivery, IT Service Management, Project Delivery, Service Desk, Incident Management and more. Alex Bowles has 1 emails and 3 mobile phone numbers on RocketReach.
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