Alex Baker Email
Solution Architect @ CloudInteract
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Alex Baker Location
- Norwich, England, GB
Alex Baker Work
- 2023 -now Solution Architect @
- 2022 -now Contact Centre Architect - Amazon Connect @
- 2021 -2022 Amazon Connect Cloud Contact Centre Engineer @ LeasePlan
- 2020 -2021 Amazon Connect Solution Architect @
- 2020 -2020 Contact Centre Solutions Architect @
- 2015 -2020 Consulting Engineer @
- 2007 -2015 Customer Consultant - IP Voice @
- 2006 -2007 Sales and Technical Consultant @ ISTC Ltd
Alex Baker Education
- Anglia Ruskin University (Norwich Campus)
BA (Hons) (Marketing)
2002-2005 - Academy of Contemporary Music
HND (Contemporary Music)
2001-2002 - Stowupland High School
GCSE (9 subjects; including English and Mathematics)
- Stowupland High School
GCSE 'A' Levels (Mathematics, Physics & Business Studies)
Alex Baker Skills
- Cisco Systems Products
- Cisco Technologies
- MPLS
- Call Center
- VoIP
- Cisco Call Manager
- Broadband
- Calabrio Call Recording And Qm
- Troubleshooting
- Telecommunications
- IP
- CTI
- Amazon Connect
- Verint Call Recording And Qm
- IVR
- Contact Centers
- Managed Services
- Internet Protocol Ip
- Telephony
- Enterprise Software
- WAN
- Service Delivery
- Call Centers
- Cloud Computing
- Unified Communications
- CRM
- Amazon Web Services Aws
- Amazon Web Services
- Internet Protocol
Alex Baker Summary
- Alex Baker, based in Norwich, England, GB, is currently a Solution Architect at CloudInteract. Alex Baker brings experience from previous roles at Pearson, LeasePlan, Cognizant and Route One Connect. Alex Baker holds a 2002 - 2005 BA (Hons) in Marketing @ Anglia Ruskin University (Norwich Campus). With a robust skill set that includes Cisco Systems Products, Cisco Technologies, MPLS, Call Center, VoIP and more. Alex Baker has 3 emails on RocketReach.
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