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Alex Antony Location
Bengaluru, KA, IN
Alex Antony Work
2023 -now Lead CIO Voice Services @
2021 -2023 Engagement Lead - IBM Global Contact Centre Services @
2016 -2021 SDM Contact Centre Delivery @
2014 -2016 Technical Account Manager @
2010 -2014 Service Delivery Manager - Voice Operations IGA India @
2008 -2010 IT Specialist Voice Infra @
2007 -2008 Senior Engineer Voice Support @
2006 -2007 Engineer Voice Support @
2005 -2006 Technical Specialist @ Nirvana
2003 -2005 Customer Support Engineer @ PC Solutions
2001 -2003 Member Projects @ Network Solutions
Alex Antony Education
PSNA College of Engg and Tech
Bachelor of Engineering (BEng) (Mechanical Engineering)
1994-1998
James Matriculation Higher Secondary School
Margoschis Higher Secondary School
Higher Secondary
St.Marks Higher Secondary School
SSLC
Alex Antony Skills
Service Management
Service Delivery
Enterprise Architecture
Solution Architecture
IT Strategy
Unix
Virtualization
Servers
Requirements Analysis
Integration
SQL
Active Directory
VMware
Windows Server
Oracle
Avaya Communication Manager
NICE Call Recording
Cisco Call Manager
IT Service Management
ITIL
Vendor Management
Telecommunications
Team Management
Alex Antony Summary
Alex Antony, based in Bengaluru, KA, IN, is currently a Lead CIO Voice Services at Kyndryl. Alex Antony brings experience from previous roles at Kyndryl, IBM India Private Limited, NICE Systems and IBM. Alex Antony holds a 1994 - 1998 Bachelor of Engineering (BEng) in Mechanical Engineering @ PSNA College of Engg and Tech. With a robust skill set that includes Service Management, Service Delivery, Enterprise Architecture, Solution Architecture, IT Strategy and more. Alex Antony has 2 emails on RocketReach.
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