Alerting Hub Information

We have worked with a variety of businesses providing outbound voice and messaging services. Through our combined experience we came to recognise the need for a cloud-based system that was finely tuned for mass outbound notifications. One that is flexible in its approach to making core functionality easy to integrate into customer solutions. In short we wanted create something that was fit-for-purpose and matches our clients’ specific working processes and business models. For us it’s all about the notification event – taking a holistic view of what is needed to plan, send and track alerts and notifications. Typically general-purpose platforms focus on notification delivery methods as separate operations. You have a separate API for sending a text alert. You write to another API to send a voice message, so on and so on. That’s a lot of code to write and stitch together for an event when you are looking to make use of a combination of delivery channels. And that’s just the beginning. If you want to track and monitor the delivery status and responses of a particular event you have to find a way tie all these up too. Alerting Hub changes this. Our event centric approach is enabling customers to contact their clients in a variety of ways and to easily track and collate responses. We make this possible through a very simple API – SendAlert. It doesn’t care if it is just an SMS message or a combination of notification types, they are options for you to select from and specify. Equally, with each event given an ID, it is easy to collate the successes/response of all notifications sent as part of that single event over time.