Alejandro van Haaster Location
Madrid, ES
Alejandro van Haaster Work
- 2017 - now Director de Soporte @ IESA Comunidades Tecnológicas
- 2015 - now Socio Co-Fundador @ MoovAround
- 2017 - 2018 Socio en Madrid Business and Bar Retiro - Club 567 @ Madrid Busniess & Bar S.L.
- 2010 - 2015 Director de Operaciones @ TP
- 2009 - 2010 Customer Service Manager @ Bridgestone Americas
- 2006 - 2008 DIRECTOR DE PLANIFICACIÓN @ Tele Tech Co Inc
- 2003 - 2006 DIRECTOR DE PLANIFICACIÓN Y FORMACIÓN @ CATSA (Centro de Asistencia Telefónica S.A.)
- 2000 - 2003 JEFE DE ORGANIZACIÓN Y CALIDAD @ CATSA (Centro de Asistencia Telefónica S.A.)
- 1998 - 2000 TECNICO DE CALIDAD @ CATSA (Centro de Asistencia Telefónica S.A.)
- 1993 - 1997 CONTROLLER @ CIRILO AYLING SAIC
Alejandro van Haaster Education
- Asociación DEC
Certificación Profesional en Experiencia de Cliente DEC (Experiencia de Cliente)
2015 - 2015 - ISEAD
Master (Dirección Comercial y Marketing)
2009 - 2010 - CENTRO DE DESARROLLO DE DIRECTIVOS
MASTER (GESTIÓN DE SISTEMAS DE CALIDAD)
2001 - 2001
- IE Business School
MASTER (DIRECCIÓN DE OPERACIONES Y PRODUCCIÓN)
1997 - 1998 - Universidad de Buenos Aires
LICENCIADO (DIRECCIÓN Y ADMINISTRACIÓN DE EMPRESAS)
1990 - 1996
Alejandro van Haaster Skills
- Customer Service
- Call Centers
- Contact Centers
- Outsourcing
- Customer Experience
- BPO
- Team Management
- Workforce Management
- Team Leadership
- Customer Satisfaction
Alejandro van Haaster Summary
Alejandro van Haaster, based in Madrid, ES, is currently a Director de Soporte at IESA Comunidades Tecnológicas. Alejandro van Haaster brings experience from previous roles at MoovAround, Madrid Busniess & Bar S.L., Teleperformance and Bridgestone España. Alejandro van Haaster holds a 2015 - 2015 Certificación Profesional en Experiencia de Cliente DEC in Experiencia de Cliente @ Asociación DEC. With a robust skill set that includes Customer Service, Call Centers, Contact Centers, Outsourcing, Customer Experience and more. Alejandro van Haaster has 2 emails on RocketReach.
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