Alejandro Sotelo Email

Head of De-Escalation Management @ T-Systems International

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Alejandro Sotelo's Location

Chicago, IL, US

Alejandro Sotelo's Education

Université catholique de Louvain
Master of Science (M.Sc.)
2009 - 2010
Universidad del Valle de México
Master of Business Administration - MBA
2017 - 2019
Benemérita Universidad Autónoma de Puebla
Bachelor of Science (B.Sc.)
2003 - 2008

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Universidad Popular Autónoma del Estado de Puebla
Associate's degree
2000 - 2003

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Alejandro Sotelo's Skills

ITIL v3 Foundations Certified
IT Service Management
Major Incident Management

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Incident Management
SLA
Problem Management
Root Cause Analysis
Change Management
Cisco Networking
Programming Languages

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Alejandro Sotelo's Summary

Alejandro Sotelo, based in Chicago, IL, US, is currently a Head of De-Escalation Management at T-Systems North America. Alejandro Sotelo holds a 2009 - 2010 Master of Science (M.Sc.) @ Université catholique de Louvain. With a robust skill set that includes ITIL v3 Foundations Certified, IT Service Management, Major Incident Management, Incident Management, SLA and more, Alejandro Sotelo contributes valuable insights to the industry. Alejandro Sotelo has 1 email on RocketReach.

Alejandro Sotelo Email Address

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